Jump to content

Emby connect - Sign in Error


Recommended Posts


Hi all,

Having an issue after creating an Emby Connect account.

I've had emby for years and never had any issues - even have premier for remote devices.
I recently got an Alexa and wanted to mess with the m. b. skill.

I went to bind my administrator account to my email address I paid for premier with but noticed it didn't actually have a Emby Connect account so I created one.

After creating the Emby Connect account I went back onto my server to bind it but I got the following error.
"There was an error adding the Emby Connect account. Have you created an Emby account? Sign up at https://emby.media/connect."

After navigating here thinking it was a different portal, I try to log in with either my email address or user ID and get 
"Sign In Error Invalid username or password. Please try again."

So I hit New Users - Sign Up
Enter my display name and email address and both are already in use by another member.

I completely logged out of the Emby.Media website and logged back in to confirm my password was correct and tried it all again but still no go.

Have I missed something ?

Link to comment
Share on other sites


Hey mate no idea what you have done - or maybe it was just a time thing and I'm impatient but I've just tried again now and boom shes in.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...