Daisuke88 2 Posted November 12, 2021 Share Posted November 12, 2021 Hello Team, I was troubleshooting why i wasnt able to access my server from outside my home, i went over the IP and saw that my wan ip address changed format. Is this normal? how can I change it back to what it was? Ubuntu 20.04.3 LTS Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted November 12, 2021 Share Posted November 12, 2021 Emby does not control your ISP WAN address it only reads what your ISP is providing you. You might be able to disable IPv6 on your router but don't really know if that will make much difference. Link to comment Share on other sites More sharing options...
Daisuke88 2 Posted November 12, 2021 Author Share Posted November 12, 2021 8 minutes ago, Happy2Play said: Emby does not control your ISP WAN address it only reads what your ISP is providing you. You might be able to disable IPv6 on your router but don't really know if that will make much difference. Thank you, I disabled the IPb6 on my router but it still showing up... really weird how randomly it changed when Ive been using emby for almost a year now. maybe itll change back on its own. Link to comment Share on other sites More sharing options...
bob58523 0 Posted November 13, 2021 Share Posted November 13, 2021 Hello... I am having this same problem, and I have read that others are as well. It is very frustrating because no one that uses my server can access it remotely. I have used the web pages that show ip address and it shows the ipv4 address, but emby shows the ipv6. I have tried everything that others have mentioned but it does not work. I really like emby, I'm a premium user, but if I cannot fix this I will have to find something else. Link to comment Share on other sites More sharing options...
GrimReaper 3308 Posted November 13, 2021 Share Posted November 13, 2021 (edited) 38 minutes ago, bob58523 said: Hello... I am having this same problem, and I have read that others are as well. It is very frustrating because no one that uses my server can access it remotely. I have used the web pages that show ip address and it shows the ipv4 address, but emby shows the ipv6. I have tried everything that others have mentioned but it does not work. I really like emby, I'm a premium user, but if I cannot fix this I will have to find something else. Few topics (and workarounds mentored within) about same issue lately, I reckon your best bet would be to either adjust router settings or go by some DDNS: Edited November 13, 2021 by GrimReaper Link to comment Share on other sites More sharing options...
Luke 37100 Posted November 13, 2021 Share Posted November 13, 2021 Hi, you can always enter a specific remote address into emby server network settings if you need to. Just be advised that if you do that, you'll also need to keep it up to date if your remote ip ever changes. Please let us know if this helps. Thanks. Link to comment Share on other sites More sharing options...
bob58523 0 Posted November 13, 2021 Share Posted November 13, 2021 I tried doing that in the network section of settings, but it will not let me change the address. All I can do is click on it and it opens. How can I edit the address? thanks Link to comment Share on other sites More sharing options...
Luke 37100 Posted November 13, 2021 Share Posted November 13, 2021 Just now, bob58523 said: I tried doing that in the network section of settings, but it will not let me change the address. All I can do is click on it and it opens. How can I edit the address? thanks What happens when you try to change the address? What exactly did you do? Link to comment Share on other sites More sharing options...
bob58523 0 Posted November 13, 2021 Share Posted November 13, 2021 Sorry... on the dashboard. Where else can I change it? Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted November 13, 2021 Share Posted November 13, 2021 (edited) 3 minutes ago, bob58523 said: Sorry... on the dashboard. Where else can I change it? Network, External Domain But if your WAN Changes you have to manually update it. Edited November 13, 2021 by Happy2Play Link to comment Share on other sites More sharing options...
bob58523 0 Posted November 13, 2021 Share Posted November 13, 2021 It will not let me to do anything on the remote (wan) access except click on it. I tried to highlight to change it but I am not able to. Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted November 13, 2021 Share Posted November 13, 2021 Just now, bob58523 said: It will not let me to do anything on the remote (wan) access except click on it. I tried to highlight to change it but I am not able to. Dashboard WAN is just a display there is no edit function. You have to go to Network External Domain as shown above. Link to comment Share on other sites More sharing options...
bob58523 0 Posted November 13, 2021 Share Posted November 13, 2021 ok... so putting the address in the domain area worked for me... app now connects. I thought that was only for DDNs. Thanks for the help, I appreciate it Bob Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted November 13, 2021 Share Posted November 13, 2021 (edited) 3 minutes ago, bob58523 said: ok... so putting the address in the domain area worked for me... app now connects. I thought that was only for DDNs. Thanks for the help, I appreciate it Bob Ideally it is and the server should auto detect proper WAN. But it would appear systems are seeing mixed WAN addresses right now. But as noted if your ISP changes your WAN you have to manually update this value. Edited November 13, 2021 by Happy2Play Link to comment Share on other sites More sharing options...
Luke 37100 Posted November 16, 2021 Share Posted November 16, 2021 Once you've updated to Emby Server 4.6.5 please try this again. You shouldn't have to customize the remote address in server network settings anymore. (It's better not to). Thanks. Link to comment Share on other sites More sharing options...
ThePaladinTech 22 Posted November 16, 2021 Share Posted November 16, 2021 (edited) please ignore - posting in windows space... Edited November 16, 2021 by ThePaladinTech Link to comment Share on other sites More sharing options...
dubnex 0 Posted November 17, 2021 Share Posted November 17, 2021 Hi, To all concerned; As @Lukementioned. Make sure you have the latest update which is Emby Server 4.6.5. This update will allow you to have the WAN address as IPv4 again. The update took place today at 8:16 PM MST automatically in my system and started working again by itself. Thank you all for helping me out. Link to comment Share on other sites More sharing options...
Luke 37100 Posted November 17, 2021 Share Posted November 17, 2021 Just now, dubnex said: Hi, To all concerned; As @Lukementioned. Make sure you have the latest update which is Emby Server 4.6.5. This update will allow you to have the WAN address as IPv4 again. The update took place today at 8:16 PM MST automatically in my system and started working again by itself. Thank you all for helping me out. Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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