Lee 204 Posted October 28, 2021 Share Posted October 28, 2021 So today when i try play a film it just keeps freezing. *windows desktop. Played fine thru the webapp. Uninstalled, reinstalled played works fine. But my amp says multi channel stereo. Enable passthru films won't play. just hangs and i have to hard close the app nothing works. I've just built a new PC to get around issues with passthru and it's worked fine for months. What logs do i need to provide? really frustrated atm.. It's like every time i get a solid set-up there's an app update that breaks it. Link to comment Share on other sites More sharing options...
Lee 204 Posted October 28, 2021 Author Share Posted October 28, 2021 After a bit more exploration it seems to be only on DTS HD MA when it hangs. It's direct play with no transcoding, so there shouldn't be any ffmpeg logs is that right? Link to comment Share on other sites More sharing options...
Luke 37156 Posted October 28, 2021 Share Posted October 28, 2021 There have not been any app updates that would impact this, unless you just finally updated to 3.0.15 now. Link to comment Share on other sites More sharing options...
Lee 204 Posted October 28, 2021 Author Share Posted October 28, 2021 It updated itself, i noticed the exit screen being different (not a big fan of that either tbh) exit should be the default option imho. should i be posting logs from theater or from the server? i'm puzzled as to why it's only an issue with DTS HD MA, the TV (LG OLED) doesn't support it but the PC is plugged direct into the amp (for that reason) Link to comment Share on other sites More sharing options...
Luke 37156 Posted October 28, 2021 Share Posted October 28, 2021 These are just interface changes, not related to playback. When there is a playback related change the entire installer gets an update to a new build number, e.g. the next will be 3.0.16. Link to comment Share on other sites More sharing options...
Luke 37156 Posted October 28, 2021 Share Posted October 28, 2021 I would check windows sound settings and ensure that they're configured correctly. Link to comment Share on other sites More sharing options...
Luke 37156 Posted October 28, 2021 Share Posted October 28, 2021 And what version of Windows? Link to comment Share on other sites More sharing options...
Lee 204 Posted October 28, 2021 Author Share Posted October 28, 2021 windows 11, was working fine. until today. not changed anything. windows store and web app will play videos fine but i don't get dts/atmos etc,,, which is why i like(d) the windows desktop app Link to comment Share on other sites More sharing options...
Luke 37156 Posted October 28, 2021 Share Posted October 28, 2021 There is actually another open topic about a known Windows 11 audio bug that is affecting us. Maybe this is related to that, or maybe it's another one, but it sounds OS-related to me. Link to comment Share on other sites More sharing options...
Luke 37156 Posted October 29, 2021 Share Posted October 29, 2021 Quote But my amp says multi channel stereo. Was just rereading and yes actually it is the same problem. Unfortunately I can't find the user posting though as it's not in the emby theater section, but I'll let you know if I find it. Link to comment Share on other sites More sharing options...
Lee 204 Posted November 8, 2021 Author Share Posted November 8, 2021 Mines just randomly fixed itself.. No idea why almost certainly a w11 bug Link to comment Share on other sites More sharing options...
Luke 37156 Posted November 8, 2021 Share Posted November 8, 2021 Thanks for the feedback. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now