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Roku Not Connecting to Remote Server


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My son is unable to connect to my Emby Server. He tries to connect manually using my domain and gets this error:

”We’re unable to connect to the selected server right now. Please ensure it is running and try again.”

This has been working fine. Not sure what has changed. I’m able to connect to my server from his house using my iPhone. My other son is able to connect via his Firestick. 

Any help would be greatly appreciated. 

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