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"The path could not be found"


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Posted

I'm new to NAS but I've been working on this for two days now, have tried multiple suggestions on here, YouTube, and Reddit, and I'm still stuck!

I can't get Emby to find my folders. I've set permissions to read/write, I've reinstalled Emby multiple times, I tried manually installing Emby, I've restarted my NAS multiple times, , nothing seems to be working. I even tried to make a new group for Embysrvr, a new user called embysrvr, as suggested elsewhere but that didn't work either. I followed some tutorial on YouTube that had me going into Docker and messing with port configurations and that didn't work either.

Every time I try to add my folder it still gives me "The path could not be found. Please ensure the path is valid and try again." error. I'm hoping it's something obvious that I'm just overlooking but whatever it is, I'm completely lost. Any help would be greatly appreciated but please remember that I'm new to NAS, please be patient with me, I come from a medical background so just remember that some of the more advanced things with this are a learning-curve for me!

FrostByte
Posted

Are you using DSM 7?

Permissions have changed some and the emby user is now a system internal user which can't be seen until you click the dropdown box.  You can delete all those local users you created also if using DSM 7 as the internal user account is the only one needed.

 

permissions.thumb.jpg.704463c92983c45a15f168daa6777bd4.jpg

Posted (edited)

Apologies for not including that info. I am using DSM 7 and have set system internal user settings already, it's still not working. I will go ahead and delete the unnecessary users and groups though since it's just making a mess at this point haha!

Edited by Vector3D
  • Solution
FrostByte
Posted

When you add your folders does it look something like mine below?

In my example MyEmbyMedia is my NAS shared folder and Movies, TV shows, etc are sub folders holding my different types of media

embyfolders.jpg.5743c71395a6ff82142e584d538396ca.jpg

Posted

That was it! I'm not sure if it was another tutorial I was using or just an assumption on my part but I had been putting in \\[server name] into the folder name and that's what wasn't working. Lol I knew it had to be something this simple since I couldn't find anyone else with the same issue.  Thanks so much, apologies for the trouble!

  • Like 1
FrostByte
Posted

Great, it does sound like you may have found some old instructions somewhere.

  • Agree 1
  • 3 years later...
Posted

What if my folder is remote folder by NFS?

I have two DSM7 ,Old one install Emby server with one 1T HDD. 

It works well.

 

Then I buy a new DSM 7 ,It has HC550 as disk ,For simple useage.

I share my HC550 to old DSM 7 with NFS.So HC550  is a remote folder in emby.

image.png.adadb1ecfb86315a4310ec1c63489769.png

 

when I try to add nfs path to emby ,It case error:

`The path could not be found. Please ensure the path is valid and try again.`

image.png.7ac6aab5e8f2f66c3c8d1334ac86aa2f.png

 

Maybe ,it is permission error.

But I have no idea to allow old DSM access NFS  file.

How can I solve the error?

 

Posted
6 hours ago, mini07 said:

What if my folder is remote folder by NFS?

I have two DSM7 ,Old one install Emby server with one 1T HDD. 

It works well.

 

Then I buy a new DSM 7 ,It has HC550 as disk ,For simple useage.

I share my HC550 to old DSM 7 with NFS.So HC550  is a remote folder in emby.

image.png.adadb1ecfb86315a4310ec1c63489769.png

 

when I try to add nfs path to emby ,It case error:

`The path could not be found. Please ensure the path is valid and try again.`

image.png.7ac6aab5e8f2f66c3c8d1334ac86aa2f.png

 

Maybe ,it is permission error.

But I have no idea to allow old DSM access NFS  file.

How can I solve the error?

 

Hi, it is the same as a local folder. You mount the remote share to a local share in synology. Then you need to make sure Emby server can access it. You can learn how to do that here:

 

Posted
On 1/19/2025 at 8:08 AM, Luke said:

Hi, it is the same as a local folder. You mount the remote share to a local share in synology. Then you need to make sure Emby server can access it. You can learn how to do that here:

 

The actual is ,I has done this.

image.thumb.png.58a89bea05d5b68604e25f3a07e982e3.png

But I also get the error .

emby_in_nas.gif.2a9287313302f90bb873ae136b4551b5.gif

 

I think ,is there a way to use command auth emby to use the mount folder?

Posted

What is the different between the /video and the /movie mounts? That should help you find out why one isn't working.

Carlo
Posted

@mini07

Did you resolve the permission issue you had?

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