Xbox EMBY Theater will not play

[AweSmAsh 0]

I'm having an issue where emby just will not play anything on xbox. It can see the server, it connects to it. I can go into a tv series and when I click on play nothing happens. It doesn't matter what show it is.

 

I have no idea what's going on

[Luke 37178]

Hi there, let's look at an example:

 

Thanks.

[gstuartj 39]

I do not have an Xbox client to test with, but I have received reports from multiple users this morning that they can no longer play any media after a recent update of the Xbox client application. I don't have time to pull and sanitize server logs immediately, just confirming the problem.

[AweSmAsh 0]

8 minutes ago, gstuartj said:

I do not have an Xbox client to test with, but I have received reports from multiple users this morning that they can no longer play any media after a recent update of the Xbox client application. I don't have time to pull and sanitize server logs immediately, just confirming the problem.

Thanks, this makes it sound at least like a wait a bit and see if a new update fixes it kind of issue

[philhull 0]

I can confirm the same issue on our Emby Theater app for the original Xbox One. 

[Luke 37178]

Hi, I found the problem. We'll be getting an update out to resolve this. Thanks for reporting.