herki 3 Posted August 29, 2021 Share Posted August 29, 2021 (edited) Since the amazon client app updated to 2.0.38a users have been reporting extremely slow start times. Doesn't happen to everyone but happens to enough to be cause for concern. Issue started around 3 days ago which I think was around app update time. I had one user install embycon via Kodi - all streams work there while his Emby Fire TV app doesn't work - or very very slow start to stream. Another user - same server. Fire TV app - takes too long to load. Her other client app Roku on same server no problem. Ty. Edit - what is also strange - is that this is isolated to one of my server boxes. I run a seperate server - exact clone with no issues. I usually don't feel comfortable posting embyserver logs so I'll just leave here to see if anyone else is seeing similar. If not I'll go through them and post. Ty. Server is latest via Docker on Ubuntu Edited August 29, 2021 by herki Link to comment Share on other sites More sharing options...
ebr 14960 Posted August 29, 2021 Share Posted August 29, 2021 Hi. This could be any number of things like possibly subtitles being extracted but we need to look at a specific example to diagnose. Thanks. Link to comment Share on other sites More sharing options...
herki 3 Posted August 29, 2021 Author Share Posted August 29, 2021 19 hours ago, ebr said: Hi. This could be any number of things like possibly subtitles being extracted but we need to look at a specific example to diagnose. Thanks. Just sent client log. User = herki at 6:53pm EST. Trying to play vacation friends. Ty. Link to comment Share on other sites More sharing options...
Luke 37271 Posted August 30, 2021 Share Posted August 30, 2021 4 hours ago, herki said: Just sent client log. User = herki at 6:53pm EST. Trying to play vacation friends. Ty. Can you please also attach the corresponding emby server log? thanks. Link to comment Share on other sites More sharing options...
ebr 14960 Posted August 30, 2021 Share Posted August 30, 2021 Hi. And any ffmpeg logs if there were any. Link to comment Share on other sites More sharing options...
herki 3 Posted August 30, 2021 Author Share Posted August 30, 2021 17 hours ago, ebr said: Hi. And any ffmpeg logs if there were any. PMed you Link to comment Share on other sites More sharing options...
Solution herki 3 Posted August 31, 2021 Author Solution Share Posted August 31, 2021 This issue has been solved. For whatever reason it has to do with proxying through Cloudflare. With Cloudflare proxy removed - everything works again. Ty. 1 Link to comment Share on other sites More sharing options...
Luke 37271 Posted August 31, 2021 Share Posted August 31, 2021 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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