Joechung 5 Posted August 23, 2021 Share Posted August 23, 2021 (edited) Dear technicians, first of all, my network is public. I can access my NAS media library outside the local area network. I use the Emby mobile app to log in. The connection is fine at the beginning, but after a day the connection will not work (but I also There is no problem logging in to the web version of Emby and you can watch the video normally), just press confirm and press to enter the EMBY APP, there will be an error as shown in the picture below, unless the login credentials are re-login to solve this problem. If you let me every time Logging in to the EMBY APP is too troublesome. I used to save the account login credentials and can log in with one click. But now this serious problem has occurred. I hope the technology can help me solve it. Edited August 23, 2021 by Joechung Link to comment Share on other sites More sharing options...
Joechung 5 Posted August 23, 2021 Author Share Posted August 23, 2021 I have tried this situation many times, and every time it requires me to log in to my account again, and then I have to reload a lot of poster pictures every time I log in to my media library, which makes me too slow, which is very bad. Experience, please technicians pay attention to help me solve it. Link to comment Share on other sites More sharing options...
Luke 37068 Posted August 24, 2021 Share Posted August 24, 2021 @cayars Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 24, 2021 Share Posted August 24, 2021 Hi, have you selected to save the password when you login on the app? Link to comment Share on other sites More sharing options...
Joechung 5 Posted August 25, 2021 Author Share Posted August 25, 2021 6 hours ago, cayars said: Hi, have you selected to save the password when you login on the app? HI cayars，我的账号密码都是设置保存好的。 Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 25, 2021 Share Posted August 25, 2021 OK try this. From your web Dashboard go to devices and remove this device. That should force the client to make a new connection which may help. Let us know. Link to comment Share on other sites More sharing options...
Joechung 5 Posted August 25, 2021 Author Share Posted August 25, 2021 (edited) 23 minutes ago, cayars said: OK try this. From your web Dashboard go to devices and remove this device. That should force the client to make a new connection which may help. Let us know. How do I delete it? I found that I cannot delete the device. Edited August 25, 2021 by Joechung Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 25, 2021 Share Posted August 25, 2021 You should have a delete option on that side menu. If you are using any Custom CSS try removing it to see if that helps. Link to comment Share on other sites More sharing options...
Joechung 5 Posted August 26, 2021 Author Share Posted August 26, 2021 23 hours ago, cayars said: 您应该在该侧菜单上有一个删除选项。 如果您正在使用任何自定义 CSS，请尝试将其删除以查看是否有帮助。 OK, I will try first, thank you Link to comment Share on other sites More sharing options...
Luke 37068 Posted August 26, 2021 Share Posted August 26, 2021 Let us know how you get on. Thanks. Link to comment Share on other sites More sharing options...
Joechung 5 Posted August 26, 2021 Author Share Posted August 26, 2021 3 minutes ago, Luke said: 让我们知道您的身体情况如何。谢谢。 I haven't appeared for the time being, but I think it will always appear again soon. For example, I use infuse 6 pro to save the password and log in. Sometimes this happens. Link to comment Share on other sites More sharing options...
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