Playback error on new iPhone

[Cottontails 0]

I upgrade my iPhone the other day to the 12 Pro Max. I run my server off my PC and stream it on my iPhone, but when upgraded i had to re-add the server because my sign in wouldn't work and once i connected i can't play any videos files at all i just get the play back error. Everything worked perfectly previously with my old iPhone. Can anybody help?

[Luke 37153]

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks !

[Cottontails 0]

5 minutes ago, Luke said:

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks !

Thanks for the help it was indeed the local network not being enabled in the app.

[Luke 37153]

10 minutes ago, Cottontails said:

Thanks for the help it was indeed the local network not being enabled in the app.

Thanks for the feedback.

[Birdman61 0]

1/13/2023

OK I had the same issue on my Iphone 12, Do this:

1. Delete app from the phone

2. Re-Install the EMBY App

3. As you log in it will ask you if it can find your local wifi network, select yes, this assumes you are already on the local Home or office network.

4. I restarted the server and it found the Library and was able to play all the media automagically.