rekit 5 Posted August 17, 2021 Share Posted August 17, 2021 Forgive the new thread, but I couldn't find the solution in any other similar threads. I'm using the current version of the windows store Theater app and getting the error I mentioned in the title when trying to play any files. Several instances of ffmpeg open up, sometimes 6 or more, as if it's trying to transcode and I have to end those tasks in task manager. There's also no way to exit out of the player in Emby Theater as that "playback error" just keeps popping up every few seconds. Files play fine inside the browser version of Emby and on my iPhone and tv. I'm only having problems in the Theater app. Link to comment Share on other sites More sharing options...
Carlo 4331 Posted August 17, 2021 Share Posted August 17, 2021 Hi, have you tried the desktop version of Theater to see how this compares? Link to comment Share on other sites More sharing options...
rekit 5 Posted August 17, 2021 Author Share Posted August 17, 2021 (edited) 57 minutes ago, cayars said: Hi, have you tried the desktop version of Theater to see how this compares? this one? https://emby.media/emby-theater.html I tried installing while logged into windows as administrator, but windows blocks it with an "application run - security warning" error. I disabled windows defender, ran it as administrator, and even ran it via an administrator command prompt but still get the same warning. "your administrator has blocked this application because it potentially poses a security risk to your computer." Edited August 17, 2021 by rekit Link to comment Share on other sites More sharing options...
Luke 37197 Posted August 17, 2021 Share Posted August 17, 2021 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
Carlo 4331 Posted August 17, 2021 Share Posted August 17, 2021 58 minutes ago, rekit said: this one? https://emby.media/emby-theater.html I tried installing while logged into windows as administrator, but windows blocks it with an "application run - security warning" error. I disabled windows defender, ran it as administrator, and even ran it via an administrator command prompt but still get the same warning. "your administrator has blocked this application because it potentially poses a security risk to your computer." That's common on Windows. There should be a link/button on the message MORE INFO or something like that you can click on. Then you can override and allow the installation. Link to comment Share on other sites More sharing options...
Happy2Play 8345 Posted August 17, 2021 Share Posted August 17, 2021 1 hour ago, rekit said: this one? https://emby.media/emby-theater.html I tried installing while logged into windows as administrator, but windows blocks it with an "application run - security warning" error. I disabled windows defender, ran it as administrator, and even ran it via an administrator command prompt but still get the same warning. "your administrator has blocked this application because it potentially poses a security risk to your computer." You mean error similar to this? Unable to Install ClickOnce Application due to Security Settings (Windows 10) - Super User 6 minutes ago, cayars said: That's common on Windows. There should be a link/button on the message MORE INFO or something like that you can click on. Then you can override and allow the installation. Not necessarily, as there were lot of topics awhile ago one this Windows config. 1 Link to comment Share on other sites More sharing options...
Carlo 4331 Posted August 17, 2021 Share Posted August 17, 2021 I'm talking this one: If it's being block by domain policy that of course is different. Link to comment Share on other sites More sharing options...
Happy2Play 8345 Posted August 17, 2021 Share Posted August 17, 2021 (edited) 3 minutes ago, cayars said: If it's being block by domain policy that of course is different. But that error I posted has dozens of topics as to me it was a defect in Windows, but I never had this issue. And the only fix is the regedit. Edited August 17, 2021 by Happy2Play 2 Link to comment Share on other sites More sharing options...
rekit 5 Posted August 17, 2021 Author Share Posted August 17, 2021 38 minutes ago, cayars said: That's common on Windows. There should be a link/button on the message MORE INFO or something like that you can click on. Then you can override and allow the installation. I've seen the one you're talking about but this one's different. This is the first time I've seen anything like it. I attached a pic Link to comment Share on other sites More sharing options...
rekit 5 Posted August 17, 2021 Author Share Posted August 17, 2021 29 minutes ago, Happy2Play said: You mean error similar to this? Unable to Install ClickOnce Application due to Security Settings (Windows 10) - Super User Not necessarily, as there were lot of topics awhile ago one this Windows config. that's the one Link to comment Share on other sites More sharing options...
Carlo 4331 Posted August 17, 2021 Share Posted August 17, 2021 https://superuser.com/questions/1252575/unable-to-install-clickonce-application-due-to-security-settings-windows-10 You need to adjust the registry to allow click once app installs. 1 Link to comment Share on other sites More sharing options...
rekit 5 Posted August 17, 2021 Author Share Posted August 17, 2021 55 minutes ago, Luke said: Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Here's the log file starting at the time I first launch Theater, and a screenshot of the error log.txt Link to comment Share on other sites More sharing options...
rekit 5 Posted August 17, 2021 Author Share Posted August 17, 2021 12 minutes ago, cayars said: https://superuser.com/questions/1252575/unable-to-install-clickonce-application-due-to-security-settings-windows-10 You need to adjust the registry to allow click once app installs. Thanks, that got the Desktop version installed. But now same issue as the Theater app, although no error message popping up, only the spinning circle (screenshot attached). Also no ffmpeg in task manager with Desktop. Just multiple ffmpeg's with Theater Link to comment Share on other sites More sharing options...
Luke 37197 Posted August 17, 2021 Share Posted August 17, 2021 8 minutes ago, rekit said: Here's the log file starting at the time I first launch Theater, and a screenshot of the error log.txt 176.92 kB · 1 download Hi, please attach the complete emby server log as this is only a snippet. thanks. Link to comment Share on other sites More sharing options...
rekit 5 Posted August 17, 2021 Author Share Posted August 17, 2021 13 minutes ago, Luke said: Hi, please attach the complete emby server log as this is only a snippet. thanks. Now out of nowhere, both are working. I restarted the server, but I had also done that after installing the windows store Theater app, so nooo idea what changed in the meantime. Could installing the desktop Theater app have fixed something with the windows store Theater app somehow? Super confused. Link to comment Share on other sites More sharing options...
generiq 113 Posted August 17, 2021 Share Posted August 17, 2021 Sounds like a network glitch. 1 Link to comment Share on other sites More sharing options...
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