Why is Apple TV app so laggy on Apple TV 4K

[Packerss 3]

Hi guys why is the Emby app on Apple TV  soooo slow and laggy any ideas guys or loading up loading content playing content just generally loading up the app  

[Luke 40077]

Hi there, can you please describe this in more detail? What exactly is slow?

[Packerss 3]

Just general loading of app and switching to favourites got same server on Plex and it’s spot on thou give Emby ago switching to search loading up 

[Luke 40077]

Can you please attach the emby server log from when you thought it was slow? thanks.

[horstepipe 377]

yeah, on apple tv switching to the search button as well as loading the epg guide takes way longer than on android tv. That's at least what I observed.

[Packerss 3]

Just all round laggy and be honest Luke can’t be bothered send log quite lot say it’s laggy loading up etc compared to Plex app I just was pointing out in general 

[Luke 40077]

3 hours ago, Packer8181 said:

Just all round laggy and be honest Luke can’t be bothered send log quite lot say it’s laggy loading up etc compared to Plex app I just was pointing out in general 

We're happy to help, and providing an Emby Server log is easy:

Thanks.

[Packerss 3]

How would you send log 

[Luke 40077]

On 8/16/2021 at 11:14 AM, Packer8181 said:

How would you send log 

@Packer8181 can you please attach the emby server log from when this happens by following the instructions here:

Thanks !