Remote Connection via Emby App

[Jason Richards 0]

Hello, 

I have an issue with the Emby app, it used to work and i cant figure out why its no longer working. On the local, no issues. When remote the Emby App displays my server but connection always fails. I am, however, able to connect via a browser remotely. Both http and https ports are forwarded to the server.

Thanks,

 

[Carlo 4331]

Based on what you said this test should work but lets give it a quick test.  Go to www.canyouseeme.org and do a test using your Emby port.  Does it give a success or failure?

In a remote browser are you using a URL with IP or a domain name?

[Jason Richards 0]

Hello Cayars,

 

Thank you, both ports 8096 and 8920 work. I am using a dyndns name, to connect. I'm not sure when it stopped working (as I seldom use emby away from home with COVID), but I suspect it might have been after I bought a lifetime subscription after my initial annual subscription ended. I am not sure if this is relevant but the initial subscription was done via apples app store, whilst the lifetime was done on Emby's website.

 

Regards,

[Carlo 4331]

Remote access isn't tied to Premiere in any way so it's shouldn't be a factor.