Emby hat keinen Internetzugriff

[zisterzienser 3]

Hallo,

aktuell kann mein emby keine Internetverbindung aufbauen um neue Metadaten herunterzuladen. Ebenso können keine neuen Plugins geladen werden. folgendes schreibt das Protokoll:

 

*** Error Report ***
    Version: 4.6.4.0
    Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffdetect /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffdetect -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -defaultdirectory /share/CACHEDEV1_DATA -updatepackage emby-server-qnap_{version}_x86_64.qpkg -noautorunwebapp
    Operating system: Linux version 4.14.24-qnap (root@U16BuildServer117) (gcc version 4.9.2 (toolchain config: [gcc-4.9.2 binutils-2.25 glibc-2.21])) #1 SMP Mon Jul 26 06:
    Framework: .NET Core 3.1.13
    OS/Process: x64/x64
    Runtime: share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/System.Private.CoreLib.dll
    Processor count: 4
    Data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata
    Application path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system
    System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: An error occurred while sending the request.
     ---> System.Net.Http.CurlException: Problem with the SSL CA cert (path? access rights?)
       at System.Net.Http.CurlHandler.ThrowIfCURLEError(CURLcode error)
       at System.Net.Http.CurlHandler.MultiAgent.FinishRequest(StrongToWeakReference`1 easyWrapper, CURLcode messageResult)
       --- End of inner exception stack trace ---
       at System.Net.Http.DiagnosticsHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
       at System.Net.Http.HttpClient.FinishSendAsyncUnbuffered(Task`1 sendTask, HttpRequestMessage request, CancellationTokenSource cts, Boolean disposeCts)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
    Source: System.Private.CoreLib
    TargetSite: Void Throw()
    InnerException: System.Net.Http.CurlException: Problem with the SSL CA cert (path? access rights?)
    Source: System.Net.Http
    TargetSite: Void ThrowIfCURLEError(CURLcode)
       at System.Net.Http.CurlHandler.ThrowIfCURLEError(CURLcode error)
       at System.Net.Http.CurlHandler.MultiAgent.FinishRequest(StrongToWeakReference`1 easyWrapper, CURLcode messageResult)
   

Wie zu sehen ist, verwende ich Emby auf einem QNAP NAS mit der aktuellen Version.

Folgendes habe ich bereits versucht:

• Emby neugestarte
• Qnap neugestartet
• Firewall deaktiviert
• Qnap Internetzugriff erfolgreich getestet

Über eine kleine Hilfe würde ich mich freuen

[Luke 37068]

Hallo, bitte fügen Sie das komplette emby-Server-Log bei. Vielen Dank.

[Carlo 4330]

By that fragment it looks like Emby can't resolve SSL certs when accessing https sites.

From outside of Emby Server is you putty/ssh into the NAS and do a curl command to any https address what type of response do you get back?

[zisterzienser 3]

Hallo,

also das Problem mit dem Internetzugriff konnte ich lösen. Folgendes hat funktioniert:

• Emby Server herunterfahren
• Emby in Qnap App-Center stoppen
• QNAP neustarten
• Emby in Qnap App-Center starten

Danach konnte Emby wieder auf Infos crawlen.

Leider stimmt dennoch irgendwas nicht. Mit jedem scan der Bibliothek wird emby nun gecrasht und ich habe keine Zugriff mehr. Im Anhang sind aktuelle Log-Dateien. Wenn aus interesse für das ursprüngliche Problem noch Logs benötigt werden, kann ich diese nachreichen.

 

Ich habe in den Logs gesehen, dass es ein Problem mit dem Sonos-Plugin gibt. Ich habe das Plugin eben deinstalliert da ich es sowieso nicht nutze und nur testweise mal probiert habe.

 

@cayars I was able to access the web via ssh and normally via the nas. Only Emby had no internet access.

 

 

embyserver-63763579252.txt embyserver-63763611276.txt

Edited August 3, 2021 by zisterzienser

[Carlo 4330]

You still have SSL cert issues.

Can you show the results you get from SSH doing

curl https://mb3admin.com

[zisterzienser 3]

from qnap nas with ssh

[~] # curl https://mb3admin.com
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>301 Moved Permanently</title>
</head><body>
<h1>Moved Permanently</h1>
<p>The document has moved <a href="https://emby.media/">here</a>.</p>
</body></html>
[~] #

 

[Carlo 4330]

Just an FYI you have a lot of sonos errors in your log similar to:
Connection to http://192.168.0.87:1400/xml/device_description.xml timed out

Do me a favor and try this one as well from SSH on the QNAP

curl https://api.themoviedb.org/3/movie/141418?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers&language=de&include_image_language=de,null,en

 

[zisterzienser 3]

hey @cayars,

i get this

[1] 4185
[2] 4186
[3] 4187
[~] # {"adult":false,"backdrop_path":"/pbEHVUzXM8lalgRPXTbHz4qxe7B.jpg","belongs_to_collection":null,"budget":0,"genres":[{"id":10751,"name":"Family"}],"homepage":"","id":141418,"imdb_id":"tt2320087","original_language":"en","original_title":"The Letter Writer","overview":"When a teenager receives a mysterious letter in the mail, she sets out to find the author. It's a journey that will change her life forever.","popularity":2.009,"poster_path":"/fwy2vWc8GSXtyTuNgK7Z4MST2FU.jpg","production_companies":[{"id":5226,"logo_path":null,"name":"Mirror Films","origin_country":""}],"production_countries":[],"release_date":"2011-11-15","revenue":0,"runtime":85,"spoken_languages":[],"status":"Released","tagline":"","title":"The Letter Writer","video":false,"vote_average":6.8,"vote_count":23}
[1]   Done                    curl https://api.themoviedb.org/3/movie/141418?api_key=f6bd687ffa63cd282b6ff2c6877f2669
[2]-  Done                    append_to_response=casts,releases,images,keywords,trailers
[3]+  Done                    language=de

I said in the older post that the internet problem no longer exists. I also uninstalled the Sonos plugin. I have now restarted Emby and now Emby no longer dies if I crawling new files.

[zisterzienser 3]

da meine Probleme gelöst sind kann der thread geschlossen werden

[Carlo 4330]

Perfect, glad it's working now for you!