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If you run a port checker on your PC, does it say your address is what you expect, and does your Emby port show as open? Can you see your Emby machine and port if you use a scanner on your phone? Have you checked that your ISP has not put you onto cgNAT? Is the eero your router (I thought they just made wifi equipment)? Have you opened ports for Emby in your router manually? or are you relying on uPnP for that, in which case, is it enabled in the router, and is the Emby plugin for it enabled? You are giving us the absolute minimum information, thus making it very hard to help you. Paul

See the pic. The montage images are from my movies, from stuff outside of the TV Series library (X-ed). Some of the images are from media I don't even have (circled). And I do have sitcoms yet the sitcom montage is null. Some of the the genres don't have anything assigned to them (nothing for that category), but you can click the play button and something plays. None of this makes sense.

You have already been replied to in your first topic, why are you creating another?

I figured out what caused the issue. It is all good. It was an issue with the user I run emby as that was not part of the render group.

Hi, Please check this link: https://emby.media/support/articles/Premiere-Key-Delivery.html

Hello, I purchased an Emby Premiere monthly subscription today, but I did not receive the activation email. Here are my purchase details: Email used for purchase: [redacted] Date and time of purchase: Today at 19:49 Subscription type: Monthly Amount charged: $4.99 Last 4 digits of the Visa card: 4531 Card holder name: Mohamed Adel Country: Egypt The payment has already been deducted from my Visa card, but I did not receive the activation key email. Please help me resend the activation email or provide the activation key. Thank you.

They will, give them a little time. @ebr

Hi, there's already an open request for this or something functionally equivalent. Please join in and contribute to the existing discussion at:

Thanks. So I must have put it in. I'm surprised I could open my server after I changed the network address . I'm afraid to touch it now! If you use a reverse proxy for remote access, is there any advantage to specify what LAN is?

He keeps sending me the old expired key, and I have contacted support but they haven’t replied yet.

I would like to propose a new feature for Emby. When playing a video file (for example, a music video clip), it would be useful to have an option to disable the video display and play only the audio. This would allow users to listen to music videos or other video content in audio-only mode without keeping the video on screen, and it would also reduce bandwidth usage. Thank you for considering this suggestion and for the great work on Emby.

Not that I'm aware off. But there might have been a time where it was Here is a new container install, and its not filled in.

Have you checked your Spam folder? How is the Emby Premiere Key Delivered to Me? If still did not receive it, send an email to:

Is the "LAN Networks" populated by default with the server's LAN network? Mine is populated but I don't remember actually typing it in ...

Hello, I purchased an Emby Premiere monthly subscription today, but I did not receive the activation email. Here are my purchase details: Email used for purchase: [redacted] Date and time of purchase: Today at 19:49 Subscription type: Monthly Amount charged: $4.99 Last 4 digits of the Visa card: 4531 Card holder name: Mohamed Adel Country: Egypt The payment has already been deducted from my Visa card, but I did not receive the activation key email. Please help me resend the activation email or provide the activation key. Thank you.

Are you suggesting that AI wrote that for me? Why and what goods comes from that? I took the time to provide actionable feedback to correct a major deficiency in the PAID version of Emby that Emby is implying customers will get after they pay, but we don't.

AI can you please explain HITL?

@visproductionhow would that work with Emby's apps

LOVE Emby for local on-LAN playback. Practically perfect for me. However, I bought Premiere specifically for offline music play, only to learn it doesn't really work yet. What is the state of this feature, "planned" per Emby responses to requests for this going back at least as far as 2022? Is this close and coming soon? Whether it is or isn't close, here's specifically what I request and suggest you add if any of these are not already included in your development. Ability to establish per device syncing by at least: artist, playlist, and genre where "sync" means that any changes or additions on the server will automatically download those some changes to the Android client when it next connects to the Emby server. If I add an album to the Rock genre, and I've told Emby client to Sync the Rock genre, it should get that new album at its next connection to the server. Changes to song metadata on the server should also update metadata on the device. This is basic concept of sync rather than download. Recognize changes on the server and update files on the client to match (one-way sync, Server -> Client, is fine). An option to sync everything in a Library (in my case, it's my Music library) to the current device. My current Android phone finally has enough room for all my music. In that case, for simplicity's sake, while I don't necessarily need EVERY song, I'd rather just have an option to get it all and keep the phone in sync with my full Library, rather than have to go through artists and albums and select which I want and which I don't. Offline ability to view the list of playlists, artists, genres, albums, songs, then open to drill down through the layers to individual songs. Currently, Emby only lets you sort downloaded music by album or song, which is not really helpful with hundreds of artists, many of whom have several albums. I never want to scroll through hundreds of albums to find an album. I want to see all the albums by a particular artist to select one to play or to navigate to a specific song. If I could only have 1 listing structure, it would be by artist -> album -> song. Occasionally, for things like Christmas music that may span multiple artists on a single album, sorting by genre or album do make more sense (but that's the minority of cases). Especially important for Android Auto so I can make selections easily on the console screen while driving (important safety measure): provide an easy, big-button way to jump to a particular letter. E.g., if I want to get to Yes or ZZ Top, don't make me scroll through pages and pages of artists starting with AC/DC and Aerosmith; just let me hit Y or Z to jump to the end of the alphabet. UI should be roughly the same whether online or offline. Don't make me learn a whole new and different UI because I'm outside my house and no longer connected to the server. Use the same UI, with the sole change being to show only the subset of songs that I have synced/downloaded for offline playback. (Kudos: the Emby UI is great when online, so be proud to keep it available for offline playback) I think those are all the base expectations any user would have for offline music play. I'm happy to add further details or help clarify any of these if you need. LOVE Emby for online use, but equally upset and disappointed that its offline play for music is not really usable, especially because you charged me money for it as a premium feature that doesn't really exist. Please share a general idea and rough timeframe for if and when these are coming. If it's not by sometime in the summer of 2026, you should probably remove the offline claim for Premiere and not accept customer money for this missing feature. Thanks, Colin

So much for that..... Some are still lower case. The strange thing is they are not mixed, either all correct or all lower. And Some of the same tag are right and some are wrong. I can find no pattern.

Guess dev's will need server logs, form the time you did that.

Is it possible to change the number of posters shown on the movies list screen to a lower number? Say 4 to make the posters and Text bigger?

I checked it by turning my wifi out of my phone and tried to login to the server.

Yes what is your details screen setting? Sorry but coma delimiter is not supported. Semicolon or forward slash and I believe double back slash. @LukeKB probably needs to extend this rule to other fields. Music Naming | Emby Documentation

Yes. I have. I just doubled checked the emby settings and eero settings.