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Hi, it looks like your server is having trouble reaching the movie db api. Is something blocking your connection? Also please attach the complete emby server log. Thanks.

Hi, that's not actually why the TranscodingMaxAudioChannels param was added, so it is currently behaving as designed (although the sync issue is not good). The reason this param was added was to make sure that if we are already transcoding audio, to ensure that we are not transcoding to a channel count that doesn't make sense. But at the same time, to not cause any unnecessary transcoding. So that's why it is only checked when transcoding is already occurring, and why it is named as such.

Hi, a couple options already exist: Turn on the indicators in the guide and turn off others that you don't want to see. This will allow you to scroll quickly through the guide and visualize them. Use the New Episodes section on the Suggestions tab

Hi, yes it's not a bad idea. Thanks.

Hi, what makes you think Emby cares more about android than apple?

Hi, what version number of the app do you have?

HI, yes I really like this idea and want to add this. The problem is that sometimes turning subtitles on or off requires the whole video stream to be changed, so doing that would not be as seamless as how you are envisioning. What we could do is add an option to do it only when it doesn't require a video stream change, and that will work just fine. But then the problem there is that when it doesn't happen, it may leave you wondering why if you've forgotten about that detail.

Hi there, please attach the Emby server log from when the problem occurred: How to Report a Problem Thanks!

I guess the question is whether you think of specials as a season or not. I mean yes we use Season 0 for file naming, but is that what they actually are?

I hadn't accessed or added new movies to my server for a while. This week, I downloaded a new movie, and the search function threw up errors. I tried to fix it using ChatGPT but couldn't. ChatGPT suggested the issue was caused by how I had grouped movie collections into subfolders—sometimes putting sequels together in the same folder (e.g., *Die Hard*, *Die Hard 2*, etc.). However, I used to do this without any problems. I went to a lot of trouble moving them into separate folders, but that didn't fix it. When searching for the movies, the log reports an error... What happened? What changed? Is it a bug, or has the architecture changed? 2026-07-07 21:28:51.238 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: /opt/emby-server/bin/ffprobe -i file:"/EmbyFiles/contents/french/filmes/The Belier Family/The.Belier.Family.[La.Famille.Belier].2014.BRRip.x264.HORiZON-ArtSubs.mkv" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data 2026-07-07 21:28:51.258 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 0 2026-07-07 21:28:51.347 Info HttpClient: GET https://api.opensubtitles.com/api/v1/subtitles?languages=pt-br&moviehash=bbe37dc80cedc856 2026-07-07 21:28:51.363 Info HttpClient: Http response 200 from https://api.opensubtitles.com/api/v1/subtitles?languages=pt-br&moviehash=bbe37dc80cedc856 after 15ms 2026-07-07 21:28:51.366 Info HttpClient: GET https://api.themoviedb.org/3/movie/304410?api_key=x_secret2_x&append_to_response=alternative_titles,reviews,casts,releases,images,keywords,trailers&language=pt-BR&include_image_language=pt-BR,null 2026-07-07 21:28:51.368 Error App: Error in TheMovieDb *** Error Report *** Version: 4.9.5.0 Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb Operating system: Linux version 5.15.0-185-generic (buildd@lcy02-amd64-012) (gcc (Ubuntu 11.4.0-1ubuntu1~22.04.3) 11.4.0, GNU ld (GNU Binutils for Ubuntu) 2.38) #195-Ub OS/Process: x64/x64 Framework: .NET 8.0.25 Runtime: opt/emby-server/system/System.Private.CoreLib.dll Processor count: 12 Data path: /var/lib/emby Application path: /opt/emby-server/system MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Cancelling connection to https://api.themoviedb.org/3/movie/304410?api_key=x_secret2_x&append_to_response=alternative_titles,reviews,casts,releases,images,keywords,trailers&language=pt-BR&include_image_language=pt-BR,null due to a previous timeout. at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at MovieDb.MovieDbProviderBase.GetMovieDbResponse(HttpRequestOptions options) at MovieDb.MovieDbProvider.FetchMainResult(String id, Boolean isTmdbId, String language, CancellationToken cancellationToken) at MovieDb.MovieDbProvider.DownloadMovieInfo(String id, String preferredMetadataLanguage, String dataFilePath, CancellationToken cancellationToken) at MovieDb.GenericMovieDbInfo`1.FetchMovieData(String tmdbId, String imdbId, String language, CancellationToken cancellationToken) at MovieDb.GenericMovieDbInfo`1.GetMetadata(ItemLookupInfo searchInfo, CancellationToken cancellationToken) at Emby.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, LibraryOptions libraryOptions, String logName, TIdType id, IRemoteMetadataProvider`2[] providers, MetadataRefreshOptions options, CancellationToken cancellationToken) Source: Emby.Server.Implementations TargetSite: Void MoveNext() 2026-07-07 21:28:51.375 Info ProviderManager: RefreshItem Complete: 4879 CollectionFolder /var/lib/emby/root/default/Filmes

It's about the back button in the item list which I'm seeing but he doesn't:

I don't see an issue in this log. What makes you think it's still failing?

No back button where exactly? In this screenshot the X button is the back button, to dismiss the dialog.

HI there, can you please provide a specific example? How to Report a Problem Thanks !

Hi, actually yes I see an issue here. We are looking into it. Thanks.

Hi. Can you try searching for our standard android app (Just "Emby" on Amazon and "Emby for Android on Google) on the same device's app store and see how that compares? Thanks.

Hi, Emby doesn't create folders in your media storage, but rather the other way around. You import your folders into Emby Server. What makes you think Emby created them?

Yea I guess that makes sense

OK can you please pick one and provide some discussion about it? What exactly makes you think it didn't sync?

The letters scroll you up and down the list. That is only possible when sorting by an alphanumeric field.

I disagree.. it would make sense. I use date added by default because I generally want to watch the movies I’ve recently added without having to remember the names. Yet all the movies stil have a title so I can search for other movies without having to change the sort order. It’s not like the title disappeared because I sorted it differently.

Hi, the problem is that it would conflict with the ability to type in a letter in a list and scroll down to that letter. Why not just use f11?

Hi, please try the 2.4.1 update. Thanks.

Hi, please try the 2.4.1 update. Thanks.

The issues is that depending on your sort order (ie: added date) the alpha picker doesn't really make sense. What sort order did you have set previously?