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Emby Server Login and Loading Issues Based on reports from several of my users, they have been experiencing issues when accessing my Emby Server. The symptoms are quite inconsistent, including: The login process sometimes works, but sometimes fails. After successfully logging in, users are sometimes unexpectedly logged out. It seems as if access to the server is being restricted, even though the user has already logged in successfully. When trying to play a video, playback sometimes gets stuck on the loading screen and never starts. When opening certain menus or genres, the page also gets stuck loading without displaying any content. Initially, I suspected that the issue might be related to the connection or the VPS I am using. However, when I tried to restart Emby through the API using localhost, the request was rejected with a message indicating that the server was busy. Based on this behavior, I suspect the issue might be on the Emby Server side, perhaps due to some internal process being overloaded or some mechanism that limits or queues requests when the server is handling too many processes simultaneously. Has anyone experienced similar issues? I'm sorry, Luke, but I wasn't able to provide the logs because I forgot to collect them at the time. I have currently reverted back to Emby 4.9.5.

thanks! edit: wow it's bombing along!

Enable Hash Detection, the one you have chosen there uses OCR as fallback in case Chroma/Hash fails.

Is this the setting?

Thanks, I’ll do that!

No, the requested resolution is still the same (216*324 for posters and 366*x for thumbs): 2026-09-22 21:20:09.941 Debug ImageService-0HNOORPPEQRL6:00000021: http/1.1 GET http://host2:8097/emby/Items/690867/Images/Primary?maxHeight=324&maxWidth=216&tag=c5a9586f2422d60eceb2bfe2de00e357_639076069772534269&quality=90. Source Ip: host3, UserAgent: Mozilla/5.0 (Linux; Android 14; Smart TV Pro Build/UTT2.250416.001; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/151.0.7922.202 Mobile Safari/537.36 2026-09-22 21:19:52.919 Debug ImageService-0HNOORPPEQRL1:00000004: http/1.1 GET http://host2:8097/emby/Items/705163/Images/Thumb?maxWidth=366&tag=94cb6e4f5fc08c03ab2eeccb0003966d_639076120162012614&quality=90. Source Ip: host3, UserAgent: Mozilla/5.0 (Linux; Android 14; Smart TV Pro Build/UTT2.250416.001; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/151.0.7922.202 Mobile Safari/537.36

Are the image requests different? It is getting the pixel ratio from a different place now when calculating the requested image size.

Hi, you could restrict delete permissions from your emby user.

When it's not the first section, it will stay like that.

Is there a way to hide the Delete button on the Roku app?

Thanks! Good to know about the full screen spotlight. Will it be completely changed to that or will it be an option? I know it allows card vs spotlight but I also like the look of the spotlight on the phone android. it would be nice to have that size option on the TV too. Example attached of the vertical spotlight banner on the phone.

Hi sorry for the delay, ok so tester this a few moments ago, set series to "Savings Lives at sea" bbc2 on hd homerun to record. Went to series option, settings changed to as per photo I checked settings again and as per second photo Checked the server webview > Live TV > schedule. Item not even showing as per image 3 So conclusion somethings not right

Tried that, I installed Emby for Android 3.5.61 and deleted the cache, unfortunately there was no improvement in image quality.

@RedNo7 I almost forgot to mention. I suggest you try the chroma/hash detection now instead of OCR, it's much more CPU friendly and with the improved precision it's almost as good.

Not for general availability (via the store). That's why I said soon.

google is your friend https://gist.github.com/valorad/0b4aae69f57c3d6de144fc30d33fa9c2

The standard app has already been updated to support the full-screen spotlight, but I don't think it offers a choice.

Hi. For 1. The TV app allows you to select between a card and full-screen spotlight style and the standard app will soon be updated to also support the full-screen spotlight. 2. Has been requested before but I cannot find it right now...

@sa2000

Hi, yes this is all new and I expect it will keep improving. Thanks.

Anyway can you please try our sideload build and see if that changes anything: Thanks.

thank you

Salve a tutti, vi spiego il mio problema, ho installato Emby Server che gira su un container Docker. Premetto che non ho licenza Premiere di Emby. Ho avuto un problema con il server linux (NAS) su cui gira Docker e il relativo container Emby Server. Devo quindi formattare il sistema e installare un nuovo sistema operativo completamente diverso (sto valutando le varie distribuzioni linux). Ho una domanda importante che devo risolvere prima di acquistare la licenza Emby Premiere. Acquistando la licenza, è possibile eseguire il backup dell'intera libreria con tutte le copertine, le immagini e anche le impostazioni del programma? Considerando che Emby server gira su container Docker posso ripristinare il backup sul NAS ma con una distribuzione linux diversa da quella con cui ho fatto il backup (sempre utilizzando docker)? Inoltre, quando dovrò creare il nuovo container Emby server sul nuovo sistema è necessario rispettare i punti di mounting che ho specificato nel Docker file quando ho effettuato il backup? Allego la porzione di codice del docker file relativo ai volumi del container docker di Emby Server: volumes: - /USER-Folder/Emby:/config # Configuration directory - /srv/dev-disk-by-uuid-86D6489AX7488C5D/_Film_:/mnt/HD_500GB - /srv/dev-disk-by-uuid-0d67ef60-b438-5097-8c81-9b3a922246f9/Film:/mnt/HD_Seagate_8TB - /srv/dev-disk-by-uuid-0c3910b6-2e43-4b44-a3f1-44e495466e86/Film:/mnt/HD_Seagate_16TB - /srv/dev-disk-by-uuid-0d67ef59-b438-4997-8c94-9b3a9863a4f9/Serie_TV:/mnt/Serie_TV Grazie a chi saprà darmi una risposta.

Exactly what Fire device is this? We're trying to play something it doesn't support. format_supported=NO_EXCEEDS_CAPABILITIES However, we do re-try through transcoding but it looks like you stopped playback before that process was finished - at least in this log.

I have two feature requests related to the new home screen: I noticed on the Emby andriod app on the phone, the Emby Android app on the TV, and the "Emby for Android TV" app on the TV all display Spotlight differently; vertical large banners, horizontal large banners, and full screen banners respectively. It would be great if we had the option to select which option to use on any device and would add more variety to the home screen. It would be great if we could set "Single Collection" sort order to "random" like is available for dynamic media.