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Found it.

Sorry, just got to the pc. Checking now.

nothing to do then?...is this something that happen to everyone?

Then do a search for a file call EmbyServer.txt this file is typically located in: C:\Users\USERNAME\AppData\Roaming\Emby-Server\programdata\logs Where USERNAME is whatever user name you used when you installed windows or setup the computer. Do you have that folder?

Windows.

Ok, lets try another vector. Is your Server Windows or Linux?

Yes, the pc works. Just not emby.

Is there any news about this error?

Then you have violated the terms of use for Emby. As ebr said, this is not an Emby problem. You need to contact whatever shady individual sold you illegal access to their server. No one on this forum will give you support.

So you mean a track that I wouldn't have seen when I used MKVToolnix? I did use that utility to delete all the existing subtitle tracks and then redid the MKV file with only mine. I guess just something weird with the Roku Emby player, as all other players like the web or Android Emby app played my subtitles fine.

Well the logs are stored on you server / pc also. What os are you running the server on? You can access the server / pc right?

@LukeAny help is greatly appreciated. If you are lacking any information to assist, please say so; I'll provide it ASAP. I also tried a reboot of the VM; same result (plex transcodes using hw; emby does not).

I can not supply the logs within the server because I can not login the server as stated above.

Then I guess you need to supply logs. For devs to look at.

Luke-This is what is showing when I try to login to emby. darkassassin07-I've had emby for at least 5 years. It's my server.

@LukeAny chance of implementing this, or getting a new copy of the DLL from you that has this? You posted that for an earlier version before.

OK that makes sense. I can either cast from my phone as that works fine or use the ATV app amd live with the transcoding. Thanks!

Okay, I figured it was something like this. The video profile (High 10) is not supported on the device. The standard app may be attempting to use ffmpeg to render it and the CPU just can't quite handle that.

Transcode log attached for 5 minutes of playback of the movie giving the issue. ffmpeg-transcode-564c3a84-1bff-4875-bcc7-0c54b5e2fb27_1.txt

False Positives happens occasionally. Report the FP on the MB forum & miekiemoes, et al, will address it. I added an exception. YMMV

> Use scripting and/or Actions in Mp3tag to bulk remove all MusicBrainz embedded tags - Emby can't read what isn't there...!!! I want to try and keep the files untouched for now. > Remove the Emby MusicBrainz plugin - never tried it myself so don't really know...??? That'll disable the Emby's music identification all together. Maybe there's a setting for "reading metadata" I'm missing.

I have the newest app installed, but I don't think I uninstalled the old app. So this only relates to the old one? Not sure why Malwarebytes has suddenly flagged it.

Sounds like that's what is necessary on that device. Can we please see the ffmpeg log from that playback?

When I enable Dolby Atmos in the settings of my Apple TV 4K 3rd generation, I no longer get sound in Emby. It works with all other apps. Is this possibly a bug in the Emby app?

No, no problems then. It was probably due to the many subtitles that were available.