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Hi, I haven’t seen this but we’ll take a look at it. Thanks.

It doesn’t make sense that they would say that. The real-time monitor in those other applications is built the same way.

Recently I am immediately met with an error message saying the app cannot to connect to the server. It resolves itself in a couple of seconds and connects, however I never saw this behavior before. 1. is anyone else seeing this now under 4.9.5.0 2. does anyone know how to 'fix' it

Then if your server is unreachable you have no opportunity to cancel the attempt to connect and must wait 30 seconds for it to time out.

I was not able to get the logs off my TV. The option to send logs doesn't come up. All I get is a share button, which doesn't work. However, I used a different device, my tablet and got a log from there (attached). Funny thing here, my tablet plays the video ultra fast along with the audio (this is pretty funny), while my TV plays the video ultra slow (but audio is fine). This is using the Android app. Now, when using the Android TV app, the video plays fine on the TV. I attached my server log file, but I wasn't sure how to get it in the time frame. The movie I was using was Harry Potter and the Sorcerer's Stone. Although this happens for many other titles, mainly DVDs. Let me know if I missed anything or I did something wrong. I would like to continue to help resolve this issue, it's been ongoing for a long time now. embyserver.txt emby_android_1787239297230.txt

Hi. 45 minutes is actually a step point for the logic. Over that displays at 90 seconds to the end. Less than 45 min and it is 50 seconds. So these must be right on the edge. You can add end-credit markers to your items to make it exact.

Exactly.

I'm currently on vacation and will review the posts after returning.

I have a question about Cinema Mode. When I use the native Emby app and enable Cinema Mode there, it plays a trailer from a specific folder I’ve set up in Vantage Point before the movie starts. Is this option available here as well? So far, I’ve only been able to get it to play a trailer from one of my existing movies. But the folder I’ve specified in Vantage Point contains trailers for upcoming movies. What settings do I need to configure here so that it works exactly the same way?

The next up on Roku is great, thank you! Can you look at allowing the user to adjust when it displays? For example on ST:TNG, 45 min episoides with ~ 50sec credit roll, I think it's currently appearing around a minute or so before the end of the file, so it's popping up and obscuring the show for the last 10-20 seconds. I'm sure there's no easy perfect setting without adding some kind of markers like for Skip Intro, but I'd rather have it appear late in the credits than before the show ends

Yes Typing in https://url on web and app

Are you sure it is exactly the same? Are you typing in or does it show "https://"?

Hi On an iPhone emby app and a fire tv emby app, using the same url & port it says server unreachable. on a browser on the the iPhone and a computer at the remote location of the fire tv, it is reachable and can login. Research suggested might be a certificate issue with caddy. that the app is more restrictive than the browser, but not sure about that. thank you

Hi. Exactly how are you trying to connect and exactly what happens? Are you entering the address exactly the same as in the browser?

Hello, I have sent you an email that has a link to the whatsapp Ear Wax Support chat. This way I can get you up and running faster. If you determine that your issue is not that urgent then we can continue using emails to communicate. Thank you

@LukeHi, no rush as my Server's offline ATM, but curious if you found anything from the logs and have a way forward? Cheers, Bob

Do you need any more information for this?

2.1.55 is the latest stable in the Play Store

FYI Its a windows server Let me know what specific details might be useful and I will provide.

Hi, I have multiple music playlists which I need to download to play offline on my Android phone. I can download one at a time but not multiple as all tracks seem to go into the same folder called songs. My need is to have multiple playlists downloaded and be able to shuffle them separately so maybe each playlist would be in it's own folder and I can shuffle just these songs. I don't want to have to remove all songs and download a new playlist every time I want to switch as it can take quite a while. For example I'd like to be able to shuffle my running songs when I run but also shuffle my kids songs while we're driving in the car. I don't want to shuffle all downloaded tracks from the songs folder as some of my playlists have salty language and I don't want this playing when in the car with my kids. Am I missing something when downloading to my phone to download tracks to their own playlist or is this functionality not available?

I can post more details, I am looking for some indications as to why it would not work on apps but on browser (remote of course)

Hello grimrod42, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team

Hello I have recently setup remote access to emby. It works on the browser but not to apps. I have it working with caddy reverse proxy. I have a Premium license. I have tried on an iphone and firetv app, which does not work, error is unreachable. Works perfectly on browsers. Not really sure why its not working. Thank you for any assistance

What about not showing at all??

What is the latest version for the Google tv? The release update section seems to be out of date