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Announcing the new Emby Knowledge Base

ebr

Entry posted by ebr

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We are very excited to announce our brand new, fully searchable and organized, Knowledge Base! It is available now at https://support.emby.media

 

5e1f3ae70d815_kb1.png

 

Just start typing what you are looking for in the search box and related articles will be suggested immediately. Or just navigate the sections to find what you are looking for.

 

5e1f3b3ceecaa_kb2.png

 

We really think this will be a major improvement to helping you find answers to your questions and issues. If you find problems, incorrect information or any other issues with the new KB, please create a post on the support forums and we'll get it addressed.

 

Thanks as always for your support.

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11 Comments

Recommended Comments

Sammy

Sammy 790

Posted

Nice! 

sfatula

sfatula 207

Posted

I think that's a great idea, as long as you take the time to update it as new questions occur in the forums, when details are left out of the knowledge base. By continuous improvement, will be a great resource.

  • Like 1
acnp77

acnp77 67

Posted

Great idea! Thanks!

Just hope it is not going to replace the possibility to ask questions in the forum.

ebr

ebr 16169

Posted

Just hope it is not going to replace the possibility to ask questions in the forum.

 

No, of course not but it should be a lot easier for everyone to find answers to common questions.

  • Like 1
ebr

ebr 16169

Posted

I think that's a great idea, as long as you take the time to update it as new questions occur in the forums, when details are left out of the knowledge base. By continuous improvement, will be a great resource.

 

Yes, absolutely.  If you find things that are incorrect or out of date, please let us know.

Michael K.

Michael K. 24

Posted

sweet!

MBSki

MBSki 1114

Posted

@ebr Can the support link on the main nav of the emby.media site get updated to point at the new database? Currently it's pointing at the old landing page.

Senna

Senna 368

Posted

If you refresh, do you still see that now?

The country/language redirect is gone, so it's landing on the correct page now:

https://support.emby.media/support/home

FrostByte

FrostByte 5392

Posted

Yes, absolutely.  If you find things that are incorrect or out of date, please let us know.

 

Is there a certain section of the forum you want updates posted?  For instance ATV exoplayer does not direct play wma.  Going through the process of changing my library right now because transcodes at 128K sound really bad.

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