Missing Media for Full Access User

[Petersens 3]

Hello 

I have an admin user and a user account (where I actually watch my media with full library access). However,  I can only see around half of my movie files on my full access user that doesn't manage the server. I have tried different devices restarting the server and even granting full management access with no success in seeing the missing media files. Attached are some screenshots that show what I am seeing between the different users. Any help would  be appreciated. Thanks in advance.

[Abobader 3471]

Hello Petersens,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42087]

Hi, the filter button being turned blue is an indication that you have a filter active, so that's why you're seeing fewer results.

[Petersens 3]

Thanks I knew it was something stupid and obvious.

[Carlo 4561]

After clearing the filter did you get back all your movies?

PS this happens to the best of us.

[Petersens 3]

Yes I did thanks!

[Luke 42087]

Thanks for the feedback.