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Windows server shows all content, but iPhone or Android login has missing video content or folders, at the bottom of all content groups (Resolved - not a bug)


Go to solution Solved by visproduction,

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visproduction
Posted (edited)

Resolved see comment below - not a bug

Windows server is up to date.  Library refresh has been done. 
This is the current status of missing content from iPhone on Safari (older version) or Android with MS Edge or Opera - current versions.

Bug on iPhone and Android - with browsers only - Any account, including admin.

Sort by Release date

Scroll to the bottom of the content.
Example 1) Movies library missing last 5 of 285 - Reversing the sort brings the missing 5 to the top

Example 2) A TV Shows library with 33 items, is missing the bottom 9. - Again, reversing the sort order, brings the missing 9 to the top.

This happens with all of my library types: Movies, Music Videos, TV Shows.  Again , it is only a bug on iPhone or Android with local Wifi access.
===

Expected:

No missing content.  Since it's across all libraries, perhaps it is in the code that finds the number of media for mobile and is rounding down for some reason.

 

Missing content for iPhone and Android v2.jpg

Edited by visproduction
Happy2Play
Posted

IOS 2.0.6 on my iPhone 7 show me the exact same as what I see in the Web client.

  • Like 1
Posted

HI, i can't reproduce this either, but we'll try to chase it down. Thanks.

  • Like 1
  • Solution
visproduction
Posted

It's my code.  I have a lot of custom CSS.  I added padding-bottom room for media content pages, so the user could scroll down and see the entire background image.   It works on desktops, but mobile really doesn't like it.  When I removed the custom style, the problem went away.  Sorry to bother you guys.  

Custom CSS

.overflowYScroll {
	padding-bottom: 1200px;
}

Maybe another class adjustment for the page, instead of the scroll might work for what I want. 

Thanks.

Carlo
Posted

Glad you got it figured out.

Thanks for updating the thread with what you found!

  • Like 1

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