TIHTCM 1 Posted May 23, 2021 Posted May 23, 2021 Hello, I just ran the latest Emby updated and rebooted and the app seems to have uninstalled itself. I have tried to re-install the program and get an error. I have attached the install log with more information. I'd appreciate any help anyone has. Thank You. install.log
Abobader 3471 Posted May 23, 2021 Posted May 23, 2021 Hello TIHTCM, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team
Solution Carlo 4561 Posted May 23, 2021 Solution Posted May 23, 2021 Hi, I would check for any malware or security software you have installed as this sounds exactly like one of those programs doings. Let us know what you find.
TIHTCM 1 Posted May 23, 2021 Author Posted May 23, 2021 Thank You. It looks like the Malaware Bytes Quanantined Emby! Ugh! I have disabled it but still cannot install Emby again. Do you have know how I can reinstall and keep my existing configuration?
Carlo 4561 Posted May 23, 2021 Posted May 23, 2021 What I would do is download the latest version directly from our website and do a full install right over top of your existing install. This is a standard way of doing an upgrade and should not overwrite any of your config files (assuming your malware program didn't remove them). https://emby.media/download.html
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