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Paid for premiere and haven't recieved email


Go to solution Solved by Happy2Play,

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RMFOrmond
Posted

I don't know how to contact support, so I figured I'd ask here. I paid for premiere and can't use it.

Posted

Hello RMFOrmond,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

  • Solution
Happy2Play
Posted

Please send an email to billingsupport@emby.media with your information.

  • Like 1
Posted

Hi.  Yes, please send an email to billingsupport@emby.media with any billing issues but I can tell you your payment failed due to an invalid zip code.

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