Repeated login problems.

[Learning_Curve 9]

Hi,

I have this issue where I have to log in repeatedly in a single session. I can't even watch a single episode of a show (20-45 minutes) without needing to go back to the home page and sign in again if I decide to back out and watch something else. Never mind a movie or something.

Why is this timing out so fast? I don't use remote access at all - just my home LAN. Is there a way to disable log in requirements from LAN addresses?

Just using vanilla Emby 4.5.4.0, in Firefox 88.0 on Manjaro Linux.

 

[ebr 16347]

Hi.  Have you blocked cookies or have something in your browser clearing browsing data?

[Learning_Curve 9]

Well, firefox is set to clear history on close, but if I'm still watching something in the window, it can't be closed. Right? I also have it set to reject 3rd party cookies, both in FF and in ublock. But that's not a third-party cookie, I wouldn't think. And I have emby whitelisted in ubo.

[ebr 16347]

8 minutes ago, Learning_Curve said:

I also have it set to reject 3rd party cookies, both in FF and in ublock

If you turn that off, does the problem stop happening?

[ijurado 0]

Has anyone been able to unlock their account the same day after it’s been locked? 

[Learning_Curve 9]

I don't know. I've never turned it off. If that were the issue, would I be able to log in at all? If the window is open and I'm watching something in it, how would clear on close affect it? Why would I need to enable 3rd party tracking for a service running on a computer running in another room on my own LAN? Does Emby rely on 3rd party cookies?

I'm watching the connection in wireshark, and I don't see any connections for emby other than to the computer running it.

With very, very few exceptions, if a website or service stops functioning without use of 3rd party cookies, I just stop using that website/service. But I'll try and see if that makes a difference.

[ebr 16347]

4 minutes ago, ijurado said:

Has anyone been able to unlock their account the same day after it’s been locked? 

Hi.  What account do you believe is locked?

[Learning_Curve 9]

So, as an update: Re-enabling 3rd party cookies has no effect on this behavior.

Interestingly, I managed to catch my being booted in the Activity segment of the Dashboard. (Pic attached.) Relevant lines from the log in 2nd image (Can't c&p from log for some reason).

 

[Luke 42269]

There's got to be a browser option or extension causing this. On a default, vanilla install of firefox you're not going to run into this behavior.

[Learning_Curve 9]

I've added my local emby address to the Exceptions list for clear-on-close in FF.

I think what's happening is that with two windows open - one for Emby and another for browsing - whenever I close the browsing window, history is being cleared, wiping the cookie for the session still in use in the other window. I don't think it's supposed to work like that, but here were are.

I'll post back if it ends up being a fix.

[Luke 42269]

Great, thanks.

[Learning_Curve 9]

It looks like that was the fix - adding my local emby server address:port to the 'exceptions' in FF's Settings>Privacy>Clear History tab. It hasn't asked me to log in for like 3 hours now.

[Luke 42269]

Thanks for the feedback.