emby playback error

[johnsonb 12]

Hello. I have one movie file that always gives me the same error when I try to play it - "emby playback error no compatible streams". The file exists where Emby is pointing to and the file plays playing it from a standard media player. It is in mkv format. I ripped it to mpg and after the error I converted it to mkv format and the error still exists. I tried rebooting Mint with no luck. I am using Emby 4.5.4.0.

 

thanks, Bj

[Luke 42079]

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks !

[johnsonb 12]

2 hours ago, Luke said:

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks !

Hopefully, this is helpful.

 

https://paste2.org/pM6A3cxj

 

thanks

[Luke 42079]

Hi, please attach the ffmpeg log as well. thanks.

[johnsonb 12]

25 minutes ago, Luke said:

Hi, please attach the ffmpeg log as well. thanks.

Here you go.

https://paste2.org/t93fBgX9

 

[Luke 42079]

Hi, where is the media stored? Is it on the same machine as the server?

[johnsonb 12]

Hi. Well, this is funny. The file is on a USB drive on the server PC. I was using Emby under Linux on a dual boot pc (Win/Linux). Linux blew up one day. Being far too lazy to dig into what happened I simply ran Emby under Windows, pointed it to my library and let it do the hard work. I was up again in no time. That troublesome movie plays fine now. Weird.

So, Windows solved a problem??

While I have your ear, quick question. If I group movies, when I go into Collections is there a way to look at all the movies within that collection with thumbnails? All I can seem to use is the text pull down list.

How do I ungroup movies?

thanks, Bj

Edited March 3, 2021 by johnsonb
clarity

[Luke 42079]

Hi, glad you resolved this. Thanks for the feedback !

Regarding grouping, if you still have a question on that, can you please open a new topic? Thanks !