Users cannot connect to Emby

[Snakebait 6]

Hi, I have screwed up some how by fooling with something I probably should not have touched...lol My users get a connection failure that I think is do to port forwarding. How do I make EMBY reset port forwarding? Tom

[Snakebait 6]

Hi. I have added a screen shot of the ports Emby is using on my DS415+. Hope this helps in resolving my issue. Tom

[Luke 42078]

And what about you? Are you able to use it normally?

[Snakebait 6]

Yes I can on my home network.

[Luke 42078]

Have you tried yourself outside of network, such as with a smartphone with wifi disabled?

[Snakebait 6]

Yes I have and I get failure to connect. I have attached my router config if that will help.

[Luke 42078]

 

Does your emby server dashboard display the correct remote address? 

[Luke 42078]

12 minutes ago, Snakebait said:

Yes I have and I get failure to connect. I have attached my router config if that will help.

Is that device IP still correct?

[Luke 42078]

Ok wait you're mapping external port 8096 to internal port 8920? Try mapping that to internal port 8096.

[Snakebait 6]

Hi, Working...Thank you and Merry Christmas!!!

[Luke 42078]

Thanks for the feedback !