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Users are logging into the wrong account


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wakeboarder141
Posted

Somehow I have users that are getting into other users' accounts.  How do I go about making sure they can only login under their own name?  Are they not password protected?

pwhodges
Posted

Presumably when you set them up you gave them passwords.

It is possible to set an account to not require a password on the local network (i.e., in principle, within them home).  Might you you have selected this option?

If the users concerned are outside your network, it is possible that Emby is not recognising the network correctly.  Are the network settings defining this correct?  Do you have a VPN (which I understand can screw this up if not set up right)?

Paul

wakeboarder141
Posted

These are remote users that set up their own accounts. I'm not on a VPN. 

pwhodges
Posted

How do they set up their own accounts?

Paul

Posted
Quote

Are they not password protected?

Hi, these are users on your server. Have you checked to see if they have passwords using the user management features in emby server?

wakeboarder141
Posted
1 hour ago, Luke said:

Hi, these are users on your server. Have you checked to see if they have passwords using the user management features in emby server?

Sorry, I'm not sure how to do that.  I can go to their username and it gives me the option to set a new password for them.  Are they automatically password protected or do I need to manually do that for them?

wakeboarder141
Posted
6 hours ago, pwhodges said:

How do they set up their own accounts?

Paul

Meaning they created an Emby account, gave me their username, and I added them as a user on my server.

  • Solution
pwhodges
Posted

Ah, so they set up Emby Connect accounts, and you set up corresponding server accounts.  Do you not set up passwords at that point?  Because there's no other way those accounts will have passwords!  They are not the same as the Connect accounts.

Paul

wakeboarder141
Posted
19 minutes ago, pwhodges said:

Ah, so they set up Emby Connect accounts, and you set up corresponding server accounts.  Do you not set up passwords at that point?  Because there's no other way those accounts will have passwords!  They are not the same as the Connect accounts.

Paul

Now I understand.  I was assuming their Emby Connect account passwords were automatically being used.  Thank you for the clarification. 

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