BobT 2 Posted October 20, 2020 Posted October 20, 2020 Folks Two nights ago I accessed my Emby server remotely with no problem. Last night it would not connect--connection failure. No changes were made to Emby settings, router, or the host PC that I am aware of. I do not know how to diagnose this and I don't want to start making changes without a clear game plan. Can someone provide some guidance as to where to look to correct this problem? Thanks in advance to all that respond. Bob
Luke 42083 Posted October 20, 2020 Posted October 20, 2020 Hi there, are you sure your Emby Server is running? Are you able to connect from inside your local network?
BobT 2 Posted October 20, 2020 Author Posted October 20, 2020 Yes, I can connect perfectly from inside my local network.
Luke 42083 Posted October 20, 2020 Posted October 20, 2020 Ok, I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks !
Carlo 4561 Posted October 21, 2020 Posted October 21, 2020 6 hours ago, BobT said: Will do, thanks. Hi, Any update on what you found?
BobT 2 Posted October 21, 2020 Author Posted October 21, 2020 No, not at the moment. I have had to postpone my efforts on this due to other pressing matters. Will get to it on Wed. 1
Solution BobT 2 Posted October 21, 2020 Author Solution Posted October 21, 2020 Seems to be OK now. I use PIA as a VPN and somehow their split tunneling option was disabled. Activating that seems to have done the trick.
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