Can't connect from Android TV app

[yairgil 2]

Hi,

I downloaded and installed the server and the Android App yesterday. Server is installed on my Win 10 desktop.

I can't connect from the Android TV app to the server. The app can see the EMBY server but all connect attempts fail with Volleyerror error (no details). I tried connecting through "find another server", explicit IP address, and PIN, all fail with same result.

I am able to connect and stream from the server using a different DLNA app (Air Stream) on same device.

I pressed 'send logs' from the client app. On the server side logs I can't see any mention of connecting from the Android TV app.

Any help will be appreciated

Thanks, Yair 

[ebr 16186]

Hi.  Have you tried from a PC browser on a machine other than the one the server is on?

This sounds like the firewall on the server machine not allowing connections to the server.

Connectivity

[yairgil 2]

Thank you for your response. I think I found the problem. The Android TV device name had non-English alphabet letters in it. Once I changed the device name the app was able to connect. 

All the best, Yair

[ebr 16186]

Ah.  Thanks for reporting back.  That issue should be solved in an update to the app in the not too distant future.