Playback error after specifically playing something, and then going to shuffle anything else

[10479 3]

I figured since you guys appreciate the feedback, I'd bring this up as well.

 

Say for example, I have a new episode of tvshow1. I play that episode and then go over to tvshow2 and hit shuffle to just play something random. It will give me a playback error. It will do that if I try to shuffle any show after specifically playing any show. There's nothing specific about it either. I could specifically play an episode of tvshow2 and then go to shuffle tvshow1 and it will do the same thing.

 

This might already be on the radar, but I didn't see anything regarding. It's not hard to reproduce and will happen 100% of the time. The solution is to return to the Roku home page, go back into emby, and then shuffle the episode. It's not really a priority, but it's been a thing for over a year now.

 

It doesn't produce any logs unfortunately.

[Luke 42077]

Hi there, what error does it give you?

[10479 3]

Sorry, I should have been more specific. It literally just says 'Playback Error" and the only option is Okay, which closes the error. I can keep doing it infinitely with any series until I close the app and reload it.

[Luke 42077]

Can you reproduce it and then please attach the emby server log? Thanks.

[10479 3]

I turned on debugging just to add more context because without debugging, it doesn't show anything. It goes from playback stopped to me logging in to check logs. No playback error reporting at all

 

Here's the debugging log though - https://pastebin.com/6qrmpp19

 

Playback stops at 2020-01-13 00:39:57.916

[ebr 16169]

Hi.  Can you also reproduce this and send a log from the app?

 

Thanks.

[10479 3]

Hi.  Can you also reproduce this and send a log from the app?

 

Thanks.

Learned something new. I submitted the log and sent you the details via PM. Hope that's okay.

[Luke 42077]

Thanks, we'll see what @@ebr thinks.

[ebr 16169]

Hi.  Yes I've been working on this.  I have reproduced it but haven't found the cause yet. I think some sort of behavior has changed in Roku firmware recently.

 

Thanks.

[ebr 16169]

I think I found it.  Please test with latest beta.

 

Thanks.

[10479 3]

I think I found it.  Please test with latest beta.

 

Thanks.

Yup, looks to be fixed now! Thanks!

[Luke 42077]

Thanks for the feedback !