Trakt plugin not scribbling or capturing watched status

[MBSki 1114]

I just upgraded to premiere and it seems my trakt plugin stopped working after the update. I uninstalled and reinstalled with server restarts on between, but no luck. How do I get the plugin working again?

[mastrmind11 722]

I just upgraded to premiere and it seems my trakt plugin stopped working after the update. I uninstalled and reinstalled with server restarts on between, but no luck. How do I get the plugin working again?

check scheduled tasks, make sure it's set to run, and note any errors that appear there.  it's working fine for me.

[MBSki 1114]

Yes, it's set to run and no errors are reported. I ran it manually too and it still didn't record watched status in Trakt. Plus, I checked Trakt while I was watching a show and it wasn't scrobbling. Do I need to clear cache or something? It was just working a few days ago so it seems like something is stuck.

[Luke 42077]

Can yo you please discuss an example? Thanks.

[MBSki 1114]

I just noticed that my title says scribbling. Ugh, it should say scrobbling! Wish I could change that, sorry.

 

So, an example is last night I was watching Schooled and I looked at Trakt.tv while I was watching and there was no status of me actually watching the show. If it's scrobbling, Trakt.tv will be aware that I'm watching the show. Then, when I finished I checked again to see if Trakt.tv recorded the trakt status. It didn't so I ran the scheduled task, checked again, and the watched status still hadn't changed.

[Luke 42077]

Are you sure you configured the plugin? Please attach the emby server log from that time. Thanks.

[MBSki 1114]

Yes, I definitely configured it. Here are the log files up to about 10:45 last night which should capture both instances where I had issues. 

embyserver-63712133037.txt

[MBSki 1114]

I deleted the config file, reconfigured, and it's working again.

[Luke 42077]

Thanks for the feedback.

[Crowley_00 1]

Trakt stopped updating the watched status for me too.  I tried everything, deleted the plugin and config, even deleted my library and scanned it again. Nothing works. Log says it finishes without errors. Perhaps it's the website?

 

Log is attached in case it's something else.

embyserver.txt

[vdatanet 1617]

Trakt stopped updating the watched status for me too.  I tried everything, deleted the plugin and config, even deleted my library and scanned it again. Nothing works. Log says it finishes without errors. Perhaps it's the website?

 

Log is attached in case it's something else.

 

The same for me:

 

1. Episode Progress -> OK

2. Episode Watched Status -> OK

3. Movie Progress -> OK

4. Movie Watched Status -> Fails (Does not import watched movies)

 

I think this is happening after server update to 4.3.1.0 It is not related to the Emby update, it is a Trakt API issue. It is just a coincidence.

embyserver.txt

Edited December 23, 2019 by vdatanet

[vdatanet 1617]

More info:

 

I start watching a movie in other software and I pause the movie, resume time is created, if I finish watching the movie in that software, movie is marked as watched in Emby after import Trakt playstates, but:

 

If I watch a movie from beginning to end in other software, movie is not marked as watched in Emby after import Trakt playstates.

 

This is new, I'm sure this didn't happen before 4.3.1.0 update It is not related to the Emby update, it is a Trakt API issue. It is just a coincidence.

Edited December 23, 2019 by vdatanet

[vdatanet 1617]

Maybe a Trakt API issue? Emby, Plex and Infuse can't import watched status, from last 3-4 days. Only for movies. Episodes work fine.

[Luke 42077]

Interesting, thanks for the info.

[Crowley_00 1]

I did have problems with Kodi trakt plugin a week or so ago so It very well could be an API issue on trakt's side.

[vdatanet 1617]

Watched movies endpoints (eg. sync/watched) not updating

 

https://github.com/trakt/api-help/issues/130

[vdatanet 1617]

Hi, watched movies endpoints are working again

[Crowley_00 1]

Yeah, movies seem to be working, but TV shows will not, at least for me.

[Luke 42077]

Hi, watched movies endpoints are working again

Great, thanks for the info !

[Crowley_00 1]

TV shows are still not getting watched status from trakt.

[Luke 42077]

TV shows are still not getting watched status from trakt.

 

Hi there, please discuss an example. Thanks.

[Crowley_00 1]

Hi, it simply does not work. While I have been tying to get it to work, I removed my Emby library and scanned it again. When I run the trakt plugin, movies that are watched in trakt, get watched status in emby. Tv episodes do not, everything is unwatched. There are no trakt realated errors in the log.

 

 

 

  

embyserver-63713122321.txt

Edited December 28, 2019 by Crowley_00

[Luke 42077]

Hi, it simply does not work. While I have been tying to get it to work, I removed my Emby library and scanned it again. When I run the trakt plugin, movies that are watched in trakt, get watched status in emby. Tv episodes do not, everything is unwatched. There are no trakt realated errors in the log.

 

Hi, can you please discuss an example? Thanks.

[Crowley_00 1]

Like I said, the plugin does not work in emby anymore with TV show episodes.

 

Example: I watch an episode with Kodi. It gets marked watched on trakt via  the Kodi trakt plugin. I run trakt plugin scheduled task in emby to import watched status, but it does not work. The episode will be unwatched in emby, but it is watched in kodi and in trakt.  It is the same with every show and episode.

 

With movies this works without a problem.

[Luke 42077]

Like I said, the plugin does not work in emby anymore with TV show episodes.

 

Example: I watch an episode with Kodi. It gets marked watched on trakt via  the Kodi trakt plugin. I run trakt plugin scheduled task in emby to import watched status, but it does not work. The episode will be unwatched in emby, but it is watched in kodi and in trakt.  It is the same with every show and episode.

 

With movies this works without a problem.

 

Can you please go over an example that we can look at? Thanks.