Recorded TV Playback Issues

[Pain 13]

Been having this issue for a while now. When watching a recorded TV show the program will lock up freeze and then get a message something like to many errors.

 

Attached is the log..

 

Thanks

embyserver.txt

ffmpeg.txt

[Luke 42077]

Hi there, what Emby app are you playing with? Does it always happen in the same spot of the video?

[Pain 13]

Hi @@Luke

 

Fire TV Stick. Yes it happens at the same spot every time I try to watch it... I have 1 Emby tuner setup with HDHR. And a couple IPTV tuners as well...

[Luke 42077]

What about if you play with a different app, such as the web app?

[Pain 13]

Web app plays it but there was a hiccup at the same point but played passed it. Also if i FF the Fire TV past that spot it plays but missed a few seconds to a minute. At lest on this one program it does...

[Luke 42077]

Ok please try the new 4.2 server release with new recordings. Thanks.

[Pain 13]

Ok I will. Thanks

[Luke 42077]

Let us know how you get on. Thanks.

[Pain 13]

@@Luke

@@softworkz

 

After upgrading Emby all seems good now.. Haven't had a recording issue at all. Lets hope I didn't speak to soon lol. Thanks for all the hard work you all put in to Emby.. It only gets better from here...

 

Thanks

[Luke 42077]

Thanks for the feedback !

[connieda 0]

Running Emby on ds218+,Emby on Synology Premium 4.2.1.0 , HDHR Quatro, Nvidia Shield 4K. All equipment was new and I setup this up back in Feb 2019. Everything worked perfectly until I updated Emby a few weeks ago. 

Now I get clicking and then it freezes and start pixilating the playback and recordings. Once this starts I have to reboot Emby. Then it will work for a while sometimes as long as a day. I have several scheduled recordings a day. When the issue starts it will display the issue on recordings, live tv playback on the Sheild and from my windows Emby client. I can open the HDHR app and live TV is working fine. 

It started on the previous update and I have applied the 4.2.1.0. The H264 encoding preset is set to 23. After the issue started Shield had an update available so I applied that. I also download a new version of HDHR software and installed that. One thing to note every time I reboot Emby I see a message pop up in Yellow Please reboot Emby to apply updates, but there is nothing showing in package center as an available update.

Rebooted everything several times, NAS - Shield. I have attached all logs from /var/packages/EmbyServer/target/var/logs

Edited August 21, 2019 by connieda

[Luke 42077]

 

Running Emby on ds218+,Emby on Synology Premium 4.2.1.0 , HDHR Quatro, Nvidia Shield 4K. All equipment was new and I setup this up back in Feb 2019. Everything worked perfectly until I updated Emby a few weeks ago. 

Now I get clicking and then it freezes and start pixilating the playback and recordings. Once this starts I have to reboot Emby. Then it will work for a while sometimes as long as a day. I have several scheduled recordings a day. When the issue starts it will display the issue on recordings, live tv playback on the Sheild and from my windows Emby client. I can open the HDHR app and live TV is working fine. 

It started on the previous update and I have applied the 4.2.1.0. The H264 encoding preset is set to 23. After the issue started Shield had an update available so I applied that. I also download a new version of HDHR software and installed that. One thing to note every time I reboot Emby I see a message pop up in Yellow Please reboot Emby to apply updates, but there is nothing showing in package center as an available update.

Rebooted everything several times, NAS - Shield. I have attached all logs from /var/packages/EmbyServer/target/var/logs

 

 

Hi there @@connieda, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks !

[connieda 0]

More logs

logged in user Connie, Time 5:42 Mountain log upload,  Issue 5:00-5:35 AM 8-22-2019 - reboot 5:35 AM

[connieda 0]

08222019.zipembyserver.txt

[connieda 0]

Hi I uploaded logs on 8/22 and no reply, issues still happening I am having to reboot daily to fix temporarily

[Luke 42077]

@@connieda, we'll be releasing Emby Server 4.3 very soon. Please try again with that once available. Thanks.