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Can't access files for transcoding after the update


Go to solution Solved by gledanje_filmova,

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gledanje_filmova
Posted

Hi,

 

I'm running Emby as a service on Windows 10 Pro. After the update, I can't play any of the video files in my libraries in my Emby apps (web, Android TV, Android Mobile).

I can play the same files from VLC if I access them from the same Windows machine (same user as the one running the emby server).

I've checked the permissions on my NAS on the \\192.168.8.38 address and read/write permission works (as confirmed by playing the files directly from Windows in the video player)

 

I've reset both my Windows server several times to no avail.

 

I see the error "file:\\192.168.86.38\video\Short cartoons Serbian\Atomski mrav\01 - Atomski mrav napred.avi: Invalid argument" in the transcoding logs, but I don't understand where it comes from since I can play the same file through Windows Explorer

 

Any suggestions? Logs are attached.

 

embyserver.txt

ffmpeg-transcode-2bbab32c-c59e-4e6f-821c-50dbda309f22_1.txt

ffmpeg-transcode-7a87ad7c-1c3f-4c58-b8f7-f37e6d2f2ff4_1.txt

ffmpeg-transcode-8f4f0d0d-a087-4b94-a8c7-58b10e0553e6_1.txt

ffmpeg-transcode-93e32202-947a-4ffd-8b17-39bb185fb4c8_1.txt

ffmpeg-transcode-7429a26d-208a-485f-886e-91ec6a9ee435_1.txt

Posted

Hi.  This does look like a permissions issue.  When running as a service, you have to be sure you configure the service manager with proper user credentials.

System.IO.IOException: System.IO.IOException: The user name or password is incorrect : '\\192.168.86.38\video\Short cartoons Serbian'
  • Solution
gledanje_filmova
Posted

Thanks. Used NSSM to remove the existing service and create a new one with manually inputting Windows username and passwords.

All good now.

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