Emby Server not starting after update

[xilex 9]

I was on an old version of Emby Server (3.2.x?) and the Emby Connect required an update to continue functioning. I tried using the update function on the dashboard but a restart didn't seem to have an actual update. I then downloaded the latest setup.exe file from the website, ran that, it downloaded and installed, then self-terminated. Nothing loaded, Emby Server icon in the start menu didn't do anything. Running EmbyServer.exe didn't do anything. I then downloaded embyserver-win-x64-3.5.2.0 file and unzipped that into the system directory where the old Emby (and the newly updated Emby) was installed. But running EmbyServer.exe again did not load anything. Advice? Thanks.

[Luke 42085]

Hi there, can you please attach the emby server log? You can learn how to do that here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.

[xilex 9]

Here is a log. There are no new logs after updating via the setup.exe file or extracting the stuff to the /system/ folder.

server-63672727397.zip

[Luke 42085]

Run windows update and make sure windows is fully up to date. That is a requirement now when using windows 7. Thanks.

[xilex 9]

Oh I see. Thanks.

 

Installing just the two KB updates here seems to fix it.

[Luke 42085]

Thanks for the feedback. 

 

@@Happy2Play fyi, we finally have narrowed this down.

[xilex 9]

It was thanks to this specific post I found after you said Win7 needed updates, where poster mentioned the .NET Core stuff: https://emby.media/community/index.php?/topic/55979-fresh-win7-install-cant-install-server/&do=findComment&comment=544426

 

I attempted to install the 2015 Redistributable first but it looks like if you have 2017 installed already it's fine (notes). And then I already had first KB update installed when trying to install that, so it was the second one that was missing.

[Luke 42085]

Thanks for the info.