Server Hearing Impaired Setting

[RutReturns 1]

I have an Emby server running on a Windows 7 Pro PC. It is a dedicated PC. I usually connect to Emby using a ROKU from my living room.

 

Today for some reason, I went to watch a movie and there is a voice now telling me what's going on on the screen and reading any text in the movie. I have tested on multiple movies and it is happening on all of them.

 

I also tried a second ROKU I have in my office and it is doing it there as well. I first thought it was a setting on my ROKU but it doesn't happen on any other program.

 

How do I turn this off? How did it get turned on?

 

Please help! Thanks.

[Happy2Play 9784]

There is no server setting for this.  Are you sure it isn't the Roku "Audio Guide"?  Roku Settings-Accessibility-Audio Guide

[RutReturns 1]

I checked that first. It is turned off. I turned it on to see if maybe it was stuck. The ROKU started speaking every word on the screen in the main ROKU hone screen. I turned it back off and everything was back to normal except the movies in Emby were still talking.

 

It is kinda funny listening to the voice describe the logos and such at the start of the movies. But annoying as it tells you peoples facial expressions and movements.

 

So if Emby doesn't have a "blind" or hearing impaired mode, and the ROKU has audio guides turned off, I wonder what else there is? The voices are only there in Emby.

[RutReturns 1]

So I also have a chromecast on my LR TV. I opened Emby on my Pixel 2 XL phone. Picked a movie to play and casted to the Chromecast. The voices were all still there. Not that it matters, but even without casting to the Chromecast and just playing through my phone, the voices were there also.

[Happy2Play 9784]

@@speechles

 

You know of any setting for this?

[speechles 2055]

This is the audio guide. The "voice" speaking everything on screen. If it says it is off, try turning it off again to make sure it's really off and not showing it. Then reboot the Roku, then make sure audio guide is disabled.

 

FYI, pressing the * key 4x fast will enable/disable the audio guide as a short cut. This is maybe how it got enabled originally?

 

Sent from my Nexus 7 using Tapatalk

[RutReturns 1]

So thank you guys for your quick responses!  My movie library is right around 1300 movies. I went back to older movies to see if I had the same problem and I didn't.

 

I opened the movie folder on the PC and started playing random movie files using VLC. Hardly any of the files had this problem. I just got lucky when I was choosing random files originally to see if there were issues. When I played the "voice over" files this same way, the same voices were there. So apparently 4 out of the last 6 movies I have added to Emby over the last 2 weeks, have this audio in the actual video file itself. I guess the issue is with the software I use to rip the movies.

 

I am very sorry for wasting your time. The information you provided about the ROKU was 100% correct though.

 

If the moderators want to delete this post I would agree since there wasn't a problem in Emby.

 

Thank you again for your help!

[ebr 16195]

Yes, this sounds like the audio descriptive track was either the only one or set as default.

 

If the OSD shows an audio selection button (a speaker like icon) you can click that and see if the true audio track is there as well.