Question about my VPN

[stratumorien 10]

Hi @@solabc16

 

For some reason guide data is no longer downloading. "Alert, there was an error downloading TV lineups..."  I am able to log into my account with Schedules Direct so I know my credentials are good.

Attached are logs

 

Thanks,

Brian

Log.txt

[solabc16 379]

Hi @@stratumorien

 

Looking at the logs, it doesn't appear your Synology box can currently access the Schedules Direct service (or perhaps the Internet in general) : "MediaBrowser.Model.Net.HttpException: Error: ConnectFailure (Connection timed out)".

 

Has anything changed on the network side - DNS / VPN / Proxy / Firewall?

 

Best

- James

Edited September 5, 2018 by solabc16

[Luke 42077]

It looks like outgoing requests to other domains are failing too.

[stratumorien 10]

Apologies, I check my networking configuration on my NAS and then quickly face palmed... I was connected to VPN....

 

Thanks for looking at the logs

[Luke 42077]

Thanks for the feedback.