Live TV Series Recording: The "One Channel" Problem

[bardmaster 17]

Hi @@Luke and @@ebr, several months back I posted the following topic about live tv scheduled recordings stopping picking up new shows, but I was creating my own XMLTV file using Zap2It which may or may not have been the problem (or part of it):  https://emby.media/community/index.php?/topic/48365-live-tv-series-recordings-dont-pick-up-new-new-shows/

 

However, now I have twice experienced a similar issue using the Schedules Direct service, which generally seems more reliable:  SOME BUT NOT ALL of my series recordings lose track of which are NEW shows and are not set to record them.  The common symptom appears to be these shows are now showing up as recording on "One Channel" all of a sudden, instead of the actual channel originally set up.

 

I have attached four screenshots:

1. One channel issue.jpg --> all my shows set to record; note some of them have "One channel" as the channel to record on and none of them appear to be working now.
2. the gifted is not one channel and still working.jpg
3. the big bang theory is one channel and not set to record future shows.jpg
4. the big bang theory works again after canceling and rescheduling.jpg

I have not touched these series recording settings, but the one significant change I did recently was upgrade the server to version 3.2.34 on 10/26.  Could server upgrades be throwing something?

 

Thanks for your review of this problem.  I certainly don't want to have to babysit my series recordings all the time to make sure they are still working, but from now on will do a cursory review after every server upgrade.

 

Brad

Edited October 29, 2017 by bardmaster

[Luke 42085]

If this is HD Homerun then rather than rehash, just read this thread:

https://emby.media/community/index.php?/topic/52123-vast-majority-of-series-will-not-record/

 

Thanks.

[bardmaster 17]

Yes I have HD HomeRun Prime, thanks @@Luke I am trying this.

 

Only I took it another step and uninstalled Emby and deleted all cache in the process.  I didn't realize this would affect some of my settings as well, particularly around the single user account attached to the server.

 

Oddly, although my Roku devices can reconnect (you have to choose the server again), it doesn't show I have a Premiere account and so my ability to watch Live TV is gone.

 

I am trying to get them to sign in again thru Emby Connect but for some reason I cannot get a PIN to be generated from the Emby servers...

[Luke 42085]

Sign out of the app and then during the login process select sign in with emby connect.

[bardmaster 17]

Sign out of the app and then during the login process select sign in with emby connect.

That's what I'm trying to do, but I can't get a PIN!  The circle just keeps spinning...

[Luke 42085]

What circle? on what screen?

[bardmaster 17]

What circle? on what screen?

Using the Roku client, I'm trying to start from scratch.  I've deleted my previous server and am at the Emby Connect screen.  It says "sign in with Emby Connect" but it doesn't give me a pin to put into a webpage to connect my account with the device!

[ebr 16190]

Make sure a firewall or router isn't blocking the device from getting out to our connect server.

[bardmaster 17]

Make sure a firewall or router isn't blocking the device from getting out to our connect server.

@@ebr there has been no change to my router or firewall.  All I did was uninstall Emby Server with the "delete all cache" option selected.  I have reinstalled and had to reconnect my local account to my Emby Premiere account, Bardmaster.  All my Roku devices pop up a "choose server" option now, and when I select the server (my local username "Matrix"), there is no option to watch Live TV as it says I need a premiere account.

 

So I am trying to "sign in with Emby Connect" but all my Rokus are not providing a PIN.  Same with a new LG TV I just bought.  Are you sure there is no issue on the Emby side?

[Luke 42085]

I just tested and it works fine. It sounds like something is blocking your connection to https://connect.emby.media

[bardmaster 17]

So it appears like I'm having trouble connecting any local account on the Emby Server to my Emby Premiere account.  There was an error adding the Emby Connect account. Have you created an Emby account? Sign up at https://emby.media/connect.

 

I am trying to connect to either my "bardmaster" account name or my e-mail (bradrburnett@.com) and both give that error.  Can somebody please 2x check to see if I somehow hosed something?

[Luke 42085]

I think your accounts are fine, it sounds like something is blocking your connection to our domains, as I just previously said. If you can attach a server log i will confirm that. thanks.

[bardmaster 17]

Well all of a sudden everything's back to normal!  Very strange...and scary.  But back to zero.

 

Thanks @@Luke for relaying the fix that was put in for HDHomeRun (and thanks @@ebr for the fix) - I will now rebuild my series recordings and advise if I get the "one channel" issue again.