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some subtitle display error in Chrome access


Go to solution Solved by Luke,

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Posted

Try renaming the subtitles with the language, so {movie}.eng.ass.

Posted

Try renaming the subtitles with the language, so {movie}.eng.ass.

I try raname the subtitles to Despicable.Me.3.2017.BluRay.720p.DTS.x264-CHD.chs.ass, The problem is also

Posted

Try setting this option in web app playback settings. It will cause server transcoding, but they will render correctly:

 

59f4b5a499b8d_Untitled.png

Posted

However your sample is working perfectly for me without even having to change that setting.

59f4e5ad7432f_Untitled.png

Posted (edited)

Try setting this option in web app playback settings. It will cause server transcoding, but they will render correctly:

 

59f4b5a499b8d_Untitled.png

 

 

It can not work right also for me...

post-213859-0-90759700-1509274662_thumb.jpg

post-213859-0-42320500-1509274664_thumb.jpg

 

 

Edited by fcymk2
  • 3 weeks later...
Posted

Please attach the information requested in how to report a media playback issue. thanks.

Have you found any problem?
 
I see there are many logs like this:

[Parsed_subtitles_1 @ 0x45331a0] Glyph 0x56DE not found, selecting one more font for (Arial, 700, 0)

 

I do not know if this is a problem.
Posted

Yes I believe this is due to the font config for ffmpeg. Right now for our Docker release you have to supply your own ffmpeg build which means this is up to you to handle, but we are in process of revamping our Docker container and ffmpeg will soon be included. We will look at handling this.

 

In the meantime, what operating system are you running?

Posted (edited)

Yes I believe this is due to the font config for ffmpeg. Right now for our Docker release you have to supply your own ffmpeg build which means this is up to you to handle, but we are in process of revamping our Docker container and ffmpeg will soon be included. We will look at handling this.

 

In the meantime, what operating system are you running?

xubuntu-16.04

 

Can I install something in my system  let emby-docker can work first?
Edited by fcymk2
Posted

No actually i was wondering if you might try our ubuntu installation and give that a quick test. 

Posted

No actually i was wondering if you might try our ubuntu installation and give that a quick test. 

 

I test this version   emby-server-deb_3.2.36.0_amd64.deb

 

It can not play with this subtitle, its stuck.

 

ffmpeg have some error:

ontconfig error: Cannot load default config file
[Parsed_subtitles_1 @ 0x971220] No usable fontconfig configuration file found, using fallback.
Fontconfig error: Cannot load default config file

logs.7z

Posted

Can you please try the ubuntu update 3.2.40? 

 

I know that Docker is your preferred installation, and it will be getting all of these changes soon. Thanks.

Posted

Can you please try the ubuntu update 3.2.40? 

 

I know that Docker is your preferred installation, and it will be getting all of these changes soon. Thanks.

 

It can not start play  in 3.2.40.

 

but I can't see error in this logs.

logs.7z

  • 2 months later...
Posted

Can you please try the ubuntu update 3.2.40? 

 

I know that Docker is your preferred installation, and it will be getting all of these changes soon. Thanks.

Can I  configure the movie database to the windows version?  I found that subtitles works fine in the windows version

Posted

What do you mean configure movie database?

Posted

What do you mean configure movie database?

emby-server's config, collections data, some movie posters downloaded by myself

Posted

Ok, I wouldn't switch just because of this font issue. We are going to be looking at resolving this very soon for all platforms. Thanks.

  • 5 weeks later...
  • Solution
Posted

Please try the 3.3.0.2 beta when available and let me know if the issue remains, thanks.

 

@@CatSama you as well, thanks.

  • Like 1
Posted

Please try the 3.3.0.2 beta when available and let me know if the issue remains, thanks.

 

@@CatSama you as well, thanks.

 

I can see Chinese subtitles displayed right now.

Posted

So it's all good now?

I haven't found any BUGs for now

Posted

Thanks for the feedback.

Posted

@Luke  subtitle work fine in ver 3.3.0.0

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