Problem Shutdown Emby

[Forcesius 0]

Hi

After the new update i cannot get access to schueled task and it freeze. On my server (Synology) can i see emby has closed and after i have start it up again ends with same result.

I have also tried to deleted and install emby again but the same happens. i cannot either gets access to plugin refresh it stand at zero and closed again.


What to do 

[Luke 42083]

Hi there,

Can you please attach the emby server log? you can learn how to do that here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !

[Forcesius 0]

here is the log

Edited September 26, 2017 by Forcesius

[Luke 42083]

@@Forcesius did you forget to attach the log? thanks.

[Forcesius 0]

yes the first time was a fail . but haven´t you recieved it now? 

[Luke 42083]

Where did you send it? It should be attached in this thread so that both of us can see it. Click "more reply options" next to the "Post" button.

[Forcesius 0]

emby log.zip

[Luke 42083]

Can you try uninstalling the kodi sync plugin and seeing if this helps at all? the log mostly looks OK to be honest. Thanks !

[Forcesius 0]

Hi i have tried to uninstall kodi sync but gets the same result. I have attached a new log 

emby log.zip

[solabc16 379]

Hello @@Forcesius

 

I'm usually over on the Synology (https://emby.media/community/index.php?/forum/153-synology/) forum and look after the Synology/XPEnology builds and releases.

 

If possible, can you run the diagnostics and sendlogs utilities, you can find the instructions on the Wiki:-

 

Diagnostics : https://github.com/M...Run-Diagnostics

 

Send Logs : https://github.com/M...us-Support-Logs

 

This will give me some more information to see what is going on with your system; especially as you're saying this happens from a fresh install.

 

Best

- James

[Forcesius 0]

Hi james. 

I dont think i cant get in there. maybe its possible to help over Teamviewer?

Emby worked fine before the Newest update. 

[solabc16 379]

Hello @@Forcesius

 

If you're not familiar with running an SSH session to your NAS, then sure - happy to do a TeamViewer session.

 

Best

- James

[Forcesius 0]

i am beginner in NAS server. I send you a PM

[solabc16 379]

For anybody else reading, the issue and solution can be found here: https://emby.media/community/index.php?/topic/40411-xpenology-users-read-me/?p=485640

 

Best

- James