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Starting Live TV from "On Now" tile fails


Go to solution Solved by ebr,

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Jdiesel
Posted (edited)

When starting a show from the on now tile on the homescreen or live tv submenu playback fails with the error "Video Error malformed data". If you start playback from the guide or from the channel list it works fine.

Edited by Jdiesel
Jdiesel
Posted (edited)

Nobody else with this issue? I just sent logs from the Roku app under user "Jeff". First I tried starting the stream from the on now tile, it failed with the above error. Then I successfully started the same channel from the guide.

Edited by Jdiesel
Posted

Thank you for your patience.

Posted

This is an IPTV channel?

Jdiesel
Posted

Yes it is an IPTV channel. Seems to start fine from the Android and Web app "On Now" tiles just not on the Roku.

  • Solution
Posted

Yeah, that's just why no one else was reporting it.  Would only be a problem for an IPTV channel.  Please test it with the next beta when you get it.

  • Like 1
Jdiesel
Posted

Thank you for looking into this

Jdiesel
Posted

All good on the latestest beta. Thanks again

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