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Unable to update - Access denied


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icthusman1
Posted

I am trying to update my server from 3.0.5115.35703 to 3.0.5135.31685. MediaBrowser is telling me that I must shutdown MB and do the install manually.

 

I shut down the service and downloaded the installer from the website. Everytime I try to install I get the same error.

 

52f93f19998f7_media.png

The user account I am using is a local system admin. I granted rights to the "System" folder to Everyone with full access. I have tried running the installer as Admin and normally. Nothing I tried has helped.

 

The system I am using is running Windows Server 2012. I can post logs if need be.

  • Solution
Posted

make sure the service isn't running in the background, and also make sure the tray icon isn't there.

  • Like 1
icthusman1
Posted

make sure the service isn't running in the background, and also make sure the tray icon isn't there.

Thank you sir. I did a reboot of the server and since the Windows Service will not auto-start and I don't have the tray icon start automatically, I was able to do the install now. Even though I was shutting things down previously, without the reboot something must have been hanging on and keeping me from installing.

Posted

When marking something solved, please mark the actual answer.

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