Bug: Movie " 'Twas the Night Before Christmas " Causes App to Crash

[FrostByte 5392]

Navigating to the movie " 'Twas the Night Before Christmas " from within Genres causes ET to error.  You do NOT have to click on the poster, just make it the focus and app errors.  When navigating to the same movie from "All Movies" the app doesn't error and can be played.  Only errors from Genres.  I suspect it's the " ' " symbol an the beginning of the title as no other movie seems to do that

 

Server: 3.1.256.0 beta

Client: XB1 app latest version from store

 

Steps:

1. Movies

2. All Movies

3. Genres

4. Select genre and then "more" which movie is in (mine is in both Animation and Christmas and app crashes from both)

5. Place focus on movie poster with the genre

6. App crashes to dashboard before you can click on poster

 

http://pastebin.com/b8mdCMCy

 

https://www.themoviedb.org/tv/19800-twas-the-night-before-christmas

 

Edited December 16, 2016 by FrostByte

[Luke 42078]

Thanks for the report.

[FrostByte 5392]

This still crashes both the UWP and XB1 app after the .55 update yesterday and the new genre cards with the alpha menu on the left side now

[Luke 42078]

I can't reproduce that but will do some testing, thanks !

[FrostByte 5392]

Thanks.  It only crashes when navigating to movie genres

 

 

movies, all movies, genres, Christmas, then ...more, highlight movie

 

and it's just that one movie that starts with the special character where both the folder and file name start with a " ' " (shown in post #1).  Kicks me out to the dashboard/desktop every time

 

Everywhere else in the app I can click the movie poster and bring up the details page with no problem

 

 

Edited February 8, 2017 by FrostByte

[Luke 42078]

I will test that thanks.

[Koleckai Silvestri 1154]

Had similar problem. Just removed the apostrophe from the filename. Doesn't hurt anything and the display is still correct. Your mileage may vary.

[FrostByte 5392]

Had similar problem. Just removed the apostrophe from the filename. Doesn't hurt anything and the display is still correct. Your mileage may vary.

 

I'm sure it will, just figured the app should be able to handle it since it's a valid Windows character for filenames and folders.  I'll probably change before next Christmas though if it's not fixed

[Koleckai Silvestri 1154]

It is probably an escaping issue. The apostrophe is also a string delimiter in many SQL systems.

[Luke 42078]

I was hoping it would be as simple as that but I tested and couldn't reproduce, so unfortunately it is probably something else. i notice the background is black so i wonder if a failure to load the backdrop image may have caused it?

[FrostByte 5392]

The image from post 5 is cropped from the web client and just very dark in that corner, you can make it out a little in post #1.  Just strange I can click the poster from All Movies, but when I click the poster from Movies Genres it crashes

 

http://pastebin.com/cNhULuC7

 

I did a refresh of the movie and it downloaded the same images and crashed again.  I'll try removing the special character and rescan the move and see what it does

[FrostByte 5392]

Okay, I did some more testing and can duplicate this for any movie.  It has nothing to do with the folder or filename have the special character it is the title of the movie having the special character within Emby causing the issue.  

 

Steps to reproduce:

1.  From the web client for any movie click 'Edit info'

2.  Add a " ' " in the front of movie Title i.e.   'The Matrix

3.  Save

 

4. Start XB1 or UWP app

5. Navigate to Movies, All movies, Genres

6. Click More underneath the grouping of four movies for the genre your movie is a member

7. Click the poster image of the movie you changed the Title earlier i.e   'The Matrix      poster image

8.  App crashes

Edited February 9, 2017 by FrostByte

[Luke 42078]

So this is only when going from genres? what if you just get there from the home screen?

[FrostByte 5392]

Only from genres that I've found.  I can click on that movie from anywhere else and bring up the info page for that movie and even play it with no problems elsewhere

[FrostByte 5392]

Just noticed another thing about this bug, not only does it crash both the XB1 and UWP app when you hover over the poster, but also when you highlight the alpha menu on the side within the genre in which the movie is part of (i.e. Animation) then it jumps back to the first movie of that genre.

 

For instance.  for the movie starting with 'Twas  if you highlight the T, then it jumps back to the first movie in the Animation genre instead of jumping to the first Animation movie that begins with T.  Clicking the alpha letter when there is no movie starting with  a "   '   " then it works as it's supposed to.

 

Again easy to reproduce with the instructions above and you can make any movie behave this way within genres by adding the special character at the beginning.

 

Thanks

[Luke 42078]

Are you on the xbox insider preview?

[FrostByte 5392]

No, I'm on the regular XB1 os last updated in December which is 10.0.10586.1024 (th2_xbox_rel_1510.151203-1909) fre.  

 

This error happens on the ET Windows Store app also using the latest released version of Windows 10 Pro 14393.693

 

​Very easy to duplicate.  Just add a '  at the beginning of a movies name and it crashes the app within genres when clicking on the movie poster. 

 

Don't suppose there are many movies that begin with that character in tmdb though

[FrostByte 5392]

Good news is that it doesn't crash the latest desktop version 2.5.x of ET on Windows, so all is good there

 

Still crashes the latest UWP version 1.1.62 from both XB1 and Windows stores though

 

Not much more testing I can do on this, it can be duplicated with all movies by changing title though

[Luke 42078]

Thanks for the report. Make sure to also check out here:

 

https://emby.media/community/index.php?/topic/45103-uwp-offline/

[FrostByte 5392]

This issue is fixed using the new genre styles in UWP version .76 no longer crashes movies starting with the special character "  '  " at the beginning.  Fixed both on the desktop and XB1 UWP versions.

Thanks

[Luke 42078]

Thanks for reporting back.