How to reconfigure existiong users with Connect

[bozrdnag 75]

Like a moron I accidentally wiped out my Emby Server installation and I'm setting everything back up.  I am having an issue adding some users back in.  When I enter in their Emby Connect username I get a message that says:

 

"The Emby account is already linked to an existing local user. An Emby account can only be linked to one local user at a time."

 

In the settings for my current install this username is not associated with any other user.  How can I correct this?

Edited November 5, 2016 by bozrdnag

[Luke 42085]

You need separate Emby Connect accounts for each user. Is that what you're doing?

[bozrdnag 75]

Yes,  Everyone has their own Emby Connect account.  I had everyone setup for some time and then today I stupidly deleted all the data and configuration files/folder from my Emby Server install.  So now I am going back through and adding everyone back in with their corresponding Emby Connect username and I get two that throw that error.

[bozrdnag 75]

My apologies.  The users was certain they were giving me their correct username.  Turns out they weren't!  Correct username solved the issue.  Sorry!

[bozrdnag 75]

One question.  If I become a premiere member and install the Server Config Backup plugin will it always restore the libraries and watched settings for all users as long as the file paths don't change?

[Luke 42085]

My apologies.  The users was certain they were giving me their correct username.  Turns out they weren't!  Correct username solved the issue.  Sorry!

 

Glad to hear it. Thanks for reporting back.

[Luke 42085]

One question.  If I become a premiere member and install the Server Config Backup plugin will it always restore the libraries and watched settings for all users as long as the file paths don't change?

 

Yes, although for certain media types that have internet identifiers such as movies and tv, these are a little more resilient to paths changing so you wouldn't even have to worry about that. for things like home videos though it would be tied to the path.

[bozrdnag 75]

Good to know.  Thanks!  I guess it's time to subscribe to premiere.

[bozrdnag 75]

Yes, although for certain media types that have internet identifiers such as movies and tv, these are a little more resilient to paths changing so you wouldn't even have to worry about that. for things like home videos though it would be tied to the path.

 

That does make me question something...  If the internet identifiers help with movies then why is it that if I have a movie (say Twister) in my library that's been watched for some time under the path /movies/DVD/Twister/ and upgrade to the Blu-Ray version with the new path /movies/BluRay/Twister/ it shows up as a new, unwatched movie?

[Luke 42085]

probably because your metadata is different between the titles. Maybe one has a Tmdb id, one has an Imdb id, or something to that effect.

[bozrdnag 75]

Gotcha.  That probably is it.  I've always used IMDB ID's until switching to Emby.