Emby Connect Setup Questions

[Theodore 136]

I am experimenting with setting up Emby Connect and have successfully added my server and sent an invitation (to myself), but is there something I am missing from THIS GUIDE in how to actually access the server from outside my home network?

 

When I sign in to https://app.emby.media from my phone (on mobile network to test access), I can see my server by name but when I select it i get "The page at https://app.emby.media says: We're unable to connect to the selected server right now."

 

My ISP connection is not a static IP address and I run a Sonicwall firewall. Do I need to get a domain and setup DynDNS? Do I need to allow 8096 from my local Emby server? If so, to what IP address or URL as I would prefer not to just have it open universally if possible.

 

Thank you!

[Luke 42085]

I would try it over http. The issue may just be the browser rejecting your ssl cert.

[Theodore 136]

I would try it over http. The issue may just be the browser rejecting your ssl cert.

 

I already am using HTTP.

[Happy2Play 9784]

 

 

I already am using HTTP.

But your post says https://app.emby.media

Edited October 29, 2016 by Happy2Play

[Theodore 136]

But your post says https://app.emby.media

 

Oh! I thought you meant for loading the server in general... I'll give that a go.

 

EDIT: Same thing happens. "Cannot connect right now"

Edited October 29, 2016 by Theodore

[Luke 42085]

If you have enabled the option in server settings to report https as your external address, then disable that and try again.

[Theodore 136]

If you have enabled the option in server settings to report https as your external address, then disable that and try again.

 

Already unchecked (https://imgur.com/glSgUzN) as I have never changed these settings.

[Luke 42085]

Then perhaps it is just unable to connect. I would suggest stepping through our Connection Troubleshooter. Please let us know if all steps in the troubleshooter succeed or if any fail. Thanks !

[Happy2Play 9784]

Are you able to connect if you manually enter your server information (add server)?

[Theodore 136]

Are you able to connect if you manually enter your server information (add server)?

 

My internal connection works just fine either through a direct browser URL or when using Emby Connect in-network. Luke's link to the connection troubleshooter answers the question: in order for this to work I need to allow 8096 on my external firewall (SonicWall TZ210). The question I have is does Emby Connect act as a proxy so I can specify a source DNS name or IP address/range? Or is it simply a broker/locator so I have to open it universally?

[Theodore 136]

Then perhaps it is just unable to connect. I would suggest stepping through our Connection Troubleshooter. Please let us know if all steps in the troubleshooter succeed or if any fail. Thanks !

 

Your link to the connection troubleshooter answers the question: in order for this to work I need to allow 8096 on my external firewall (SonicWall TZ210). The question I have is does Emby Connect act as a proxy so I can specify a source DNS name or IP address/range? Or is it simply a broker/locator so I have to open it universally?

[Luke 42085]

It is just a locator to save you time from having to remember your ip address. The ports still need to be open.