3.0.8300 Won't Start

[rcarteraz 12]

So, power went out and that caused my PC to shut off unexpectedly. Ever since Emby server won't start. It's status bar stops at about 25%. I've tried restarting, I let it sit for 30 mins. Nothing seems to work. Anyone have an idea of what I can do?

 

Update. Just saw that an error prompt came up. "Unhandled exception. One or more errors occurred"

 

Thanks

Edited October 29, 2016 by rcarteraz

[Happy2Play 9780]

You will need to post your server log to determine the unhandled exception.

[Luke 42077]

Hi there, we're very sorry to hear about this. As happy2play mentioned, please provide the emby server log. You can learn how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !

[rcarteraz 12]

Sorry, here you go.  

 

 

unhandled_d5093410-c3bd-4c8c-93de-0e16673238c3.txt

[Luke 42077]

Ok it looks like some installation files may have been damaged. I would suggest installing from the website on top of your existing installation.

 

If the issue persists, the next thing I would suggest is running windows chkdsk to check for possible hard disk failures.

[rcarteraz 12]

Ok it looks like some installation files may have been damaged. I would suggest installing from the website on top of your existing installation.

 

If the issue persists, the next thing I would suggest is running windows chkdsk to check for possible hard disk failures.

 

Running the install fixed it. Ran chkdsk also and no issues there. Thanks

[Elksfeather 0]

I am seeing an unhandled exception as well

unhandled_cd76fa78-677f-42c5-ad99-21681d96fcdc.txt

[Happy2Play 9780]

I am seeing an unhandled exception as well

Error from log

Prefix already in use

To me that would mean the ports Emby is trying to use are already in use.

 

Do you by chance have two instances of the server running? Please post a server log.

Edited November 8, 2016 by Happy2Play

[Luke 42077]

If you're not sure of the answer, a good thing to try is just rebooting your machine.

[Elksfeather 0]

I have rebooted, I have uninstall/reinstalled and reinstalled over existing install. At this time I have no instances of the server running.

server-63614224387.txt

DxDiag_11.8.16.txt

[Luke 42077]

Here's your issue. Did you customize the https port?

2016-11-08 17:53:11.9623 Info HttpServer: Adding HttpListener prefix http://+:8096/
2016-11-08 17:53:11.9623 Info HttpServer: Adding HttpListener prefix https://+:8096/

You cannot set them to the same value. We'll have to update the config screen to not allow that.

 

What you'll need to do is manually update the server config file and set the https port back to 8920. You can find the file at

C:\Users\Demension\AppData\Roaming\Emby-Server\config/system.xml

[Elksfeather 0]

Thank you very much I knew it had to be something I did. You guys rock!!

[Luke 42077]

Thanks for confirming.