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Support Key?


Go to solution Solved by ebr,

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Posted

How long does it generally take to receive the support key email after donating through paypal? I usually assume these emails are instantaneous, however, I have been waiting for hours.

  • Solution
Posted

Check any spam traps you have.  Usually it is pretty fast but, sometimes, there is a lag from PayPal.

 

You could also use the "Lost Key" function in the dashboard to make it re-send.

Posted

Good call on the spam trap...

 

my internet provider filtered the email as junk which prevented my email client from downloading it.

 

Thanks for the quick response! 

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