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Error Processing request - when theatre tries to play a video


Go to solution Solved by Luke,

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bassistgak
Posted

Hello,


 


Details below:


server version:  3.0.5582.4


Theatre Version: 3.0.5587.18453


Recently installed theatre for testing, have not been able to get it to work as error detail below.


 


LOGS ATTACHED


 


 


EMBY Classic/android and Ipad all working correctly to EMBY server


EMBY Theatre correctly starts and logs onto EMBY Theatre.


All video titles browsable in EMBY theatre.


 


I receive the error when trying to play any video or live TV source in EMBY Theatre, screen shot below


The only time it does work was when i requested it to play Shrek (i believe this may be because of the format of Shrek, i have shrek ripped as a DVD on my server, VIDEO_TS, nearly all my other videos are avi, mp4, mkv etc. but just a guess on my part.


 


 


I know MBT is still a work in progress but am excited to get it working just for testing purposes on my own network.


55334223663ed_error.png


server-63565096662.txt

theater-63565157607.txt

  • Solution
Posted

Start by going through the windows audio setup wizard. also make sure windows audio drives are up to date

2015-04-20 20:13:28.4620 Error - PlaybackManager: Error attempting to discover default audio device
	Element not found. (Exception from HRESULT: 0x80070490)
	System.Runtime.InteropServices.COMException
	   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
	   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 errorCode)
	   at CoreAudioApi.MMDeviceEnumerator.GetDefaultAudioEndpoint(EDataFlow dataFlow, ERole role)
	   at MediaBrowser.Theater.Implementations.Playback.PlaybackManager.EnsureAudioDevice()
  • Like 1
bassistgak
Posted

Thanks Luke, updated audio drivers issue solved. Appreciate your help.

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