Why do some files do this.

[nypaulie 4]

I usually have no problem viewing movie files, but occasionally this happens. Anyone know what I am doing wrong?

[nypaulie 4]

I found the fix. I went to settings (the round gear icon) and chose picture settings and upped it from 80 to 480.

 

[Luke 43165]

Hi, what was the name of the setting that you're referring to?

[nypaulie 4]

[nypaulie 4]

First Playback Settings, then the Quality.

[Luke 43165]

OK we'll take a look at it. Thanks.

[speechles 2113]

You've in effect actually caused transcoding.  Auto is 80MBit and allows bitrates that high to play.

When you use the quality selector inside the video player it will shorten the choices on the quality menu to allow you to lower the quality. Since the media you are playing is 480P it only suggests heights/bitrates that are lower in quality. You chose 480P and 4Mbit. The quality is below the original quality of the media and causes transcoding. This fixed your issue. But there is a better way. If you keep the setting at 480P with 4Mbit all your media will be reduced to this. Even your 4K, 1080P, and 720P material will be reduced to 480P at 4Mbit.

When you use the quality selector inside the settings menu you can adjust to the exact quality and bitrate you desire. There is no context of a media item playing. All quality choices are shown. You can set the quality to exactly where you want which should match the available bandwidth you have on your LAN/WAN.

The better way of fixing this issue quickly is to use the "Attempt Playback Correction" button instead of the Quality button. It is right below it on the playback settings menu. Then it will attempt to fix the issue by restarting the video player with a different method. If the issue isn't fixed by using the playback correction the first time use the playback correction button again. Using playback correction will keep your original quality and simply change playback methods.

Edited 25 minutes ago by speechles