almighty0 0 Posted 11 hours ago Posted 11 hours ago Hi, I am consistently getting the error "Too many errors - giving up" on playback on my firesticks. This does not happen via Browser playback, Androif phone playback or Samsung TV app playback. In the past month, I have turned in automatic subtitle downloading from Opensubtitles and Add1cted. Perhaps it is related to that. Please see log file from failed playback this morning Many thanks Quote 2026-09-22 07:02:11.884 Operating System: Microsoft Windows 10.0.26200 OS/Process: x64/x64 Emby Server version: 4.10.0.40 Operating system: Microsoft Windows NT 10.0.26200.0 Command Line: C:\Users\admin\AppData\Roaming\Emby-Server\system\EmbyServer.dll C:\Users\admin\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp App: AndroidTv 2.1.54a Kitchen FireStick User-Agent: Emby/2.1.54a (Linux;Android 9) ExoPlayerLib/2.18.7 http://emby_remote_ip:8096/emby/videos/253323/main.m3u8?DeviceId=bcdcbfc6fa194557&MediaSourceId=mediasource_253323&StartTimeTicks=4877770000&PlaySessionId=0b92cc8a9a36449b9059c1b986d7a044&api_key=x_secret1_x&VideoCodec=hevc,h265,h264,mpeg2video&AudioCodec=eac3,ac3,aac,pcm_s16le,pcm_f32le,dts,dca,dtshd,flac,opus,aac,mp3&VideoBitrate=98969533&AudioBitrate=768000&MaxHeight=1920&AudioStreamIndex=1&SubtitleStreamIndex=2&SubtitleMethod=Hls&CopyTimestamps=true&SegmentContainer=ts&MinSegments=2&AllowInterlacedVideoStreamCopy=True&BreakOnNonKeyFrames=True&SubtitleStreamIndexes=2,3,4&ManifestSubtitles=vtt&h264-profile=high,main,baseline,constrainedbaseline&h264-level=51&hevc-profile=Main&hevc-level=153&eac3-audiochannels=8&ac3-audiochannels=8&aac-audiochannels=8&pcm_s16le-audiochannels=8&pcm_f32le-audiochannels=8&dts-audiochannels=8&dca-audiochannels=8&dtshd-audiochannels=8&flac-audiochannels=8&opus-audiochannels=8&mp3-audiochannels=8&TranscodeReasons=DirectPlayError,VideoProfileNotSupported,DirectPlayError http://emby_remote_ip:8096/emby/videos/253323/hls1/main/162.ts?PlaySessionId=0b92cc8a9a36449b9059c1b986d7a044 {"Chapters":[],"Protocol":"File","Id":"mediasource_253323","Path":"E:\\TV\\Last Seen\\S01\\Last.Seen.2026.S01E02.1080p.HEVC.x265-MeGusta\\Last.Seen.2026.S01E02.1080p.HEVC.x265-MeGusta.mkv","Type":"Default","Container":"mkv","Size":760311875,"Name":"Last.Seen.2026.S01E02.1080p.HEVC.x265-MeGusta","IsRemote":false,"HasMixedProtocols":false,"RunTimeTicks":31383680000,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"RequiresClosing":false,"RequiresLooping":false,"SupportsProbing":true,"MediaStreams":[{"Codec":"hevc","ColorTransfer":"bt709","ColorPrimaries":"bt709","ColorSpace":"bt709","TimeBase":"1/1000","VideoRange":"SDR","DisplayTitle":"1080p 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>>>>>> User policy for Dermodys Allow Playback Remuxing: True Allow Transcoding to Reduce Quality: True Allow Video Playback Transcoding: True Allow Audio Playback Transcoding: True >>>>>> Selected Codecs Decoder Automatic software decoder Encoder x264 Max Bitrate: 781 Mbit/s Color Formats: YUV420P, YUVJ420P, YUV422P, YUVJ422P, YUV444P, YUVJ444P, NV12, NV16, NV21, YUV420P10, YUV422P10, YUV444P10, NV20, GRAY8, GRAY10 - Bit Depths: 8, 10, 12, 14 Profiles: Baseline Profile (Level 6.2), Main Profile (Level 6.2), High Profile (Level 6.2), High 10 Profile (Level 6.2), High 4:2:2 Profile (Level 6.2), High 4:4:4 Predictive Profile (Level 6.2) >>>>>> FindVideoEncoder - MediaType: h264, UseHardwareCodecs: True, HWA-Mode: Automatic Info Checking: 'x264' Info Check successful - selecting 'x264' >>>>>> FindVideoDecoder - MediaType: hevc, UseHardwareCodecs: True, HWA-Mode: Automatic Info Checking: 'Automatic software decoder' Info Check successful - selecting 'Automatic software decoder' >>>>>> Processing Plan Name CanDoInHW WillDoInHW Reason Automatic software decoder >> False False Software Codec VideoInput >> False False Not a hardware decoder ColorConversion >> False False VideoOutput >> False False Not a hardware encoder x264 >> False False Software Codec >>>>>> Video Processing Steps for [0:0]: H.265 (HEVC) Step HW-Context Format SW-Format Size Next HEVC >> - yuv420p10 yuv420p10 2160x1080 >> format format >> - yuv420p yuv420p 2160x1080 >> C:\Users\admin\AppData\Roaming\Emby-Server\system\ffmpeg.exe -loglevel +timing -y -print_graphs_file "C:\Users\admin\AppData\Roaming\Emby-Server\programdata\logs\ffmpeg-transcode-7916f055-34ec-436b-841a-ffad5358cc01_1graph.txt" -copyts -start_at_zero -f matroska,webm -ss 00:08:06.000 -c:v:0 hevc -noautorotate -i "E:\TV\Last Seen\S01\Last.Seen.2026.S01E02.1080p.HEVC.x265-MeGusta\Last.Seen.2026.S01E02.1080p.HEVC.x265-MeGusta.mkv" -filter_complex "[0:0]format@f1=pix_fmts=yuv420p[f1_out0]" -map [f1_out0] -map 0:1 -sn -c:v:0 libx264 -g:v:0 72 -maxrate:v:0 4845268 -bufsize:v:0 9690536 -sc_threshold:v:0 0 -keyint_min:v:0 72 -r:v:0 23.976024627685547 -pix_fmt:v:0 yuv420p -preset:v:0 veryfast -profile:v:0 high -x264opts:v:0 "subme=0:me_range=4:rc_lookahead=10:partitions=none" -crf:v:0 23 -c:a:0 copy -disposition:a:0 default -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -map_chapters -1 -segment_format mpegts -segment_list "C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8.m3u8" -segment_list_type m3u8 -segment_time 00:00:03.000 -segment_start_number 162 -individual_header_trailer 0 -write_header_trailer 0 -segment_write_temp 1 "C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_%d.ts" -map 0:2 -map 0:0 -an -c:v:0 copy -c:s:0 webvtt -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -segment_format webvtt -segment_list "C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s2.m3u8" -segment_list_type m3u8 -segment_time 00:00:03.000 -segment_start_number 162 -break_non_keyframes 1 -individual_header_trailer 1 -write_header_trailer 0 -write_empty_segments 1 -segment_write_temp 1 -min_frame_time 00:08:06.000 "C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s2_%d.vtt" -map 0:3 -map 0:0 -an -c:v:0 copy -c:s:0 webvtt -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -segment_format webvtt -segment_list "C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s3.m3u8" -segment_list_type m3u8 -segment_time 00:00:03.000 -segment_start_number 162 -break_non_keyframes 1 -individual_header_trailer 1 -write_header_trailer 0 -write_empty_segments 1 -segment_write_temp 1 -min_frame_time 00:08:06.000 "C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s3_%d.vtt" -map 0:4 -map 0:0 -an -c:v:0 copy -c:s:0 webvtt -max_delay 5000000 -avoid_negative_ts disabled -f segment -map_metadata -1 -segment_format webvtt -segment_list "C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s4.m3u8" -segment_list_type m3u8 -segment_time 00:00:03.000 -segment_start_number 162 -break_non_keyframes 1 -individual_header_trailer 1 -write_header_trailer 0 -write_empty_segments 1 -segment_write_temp 1 -min_frame_time 00:08:06.000 "C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s4_%d.vtt" 07:02:11.918 ffmpeg version 5.1-emby_2023_06_25_p6 Copyright (c) 2000-2022 the FFmpeg developers and softworkz for Emby LLC 07:02:11.918 built with gcc 12.2.0 (Rev10, Built by MSYS2 project) 07:02:11.918 Execution Date: 2026-09-22 07:02:11 07:02:11.936 Input #0, matroska,webm, from 'E:\TV\Last Seen\S01\Last.Seen.2026.S01E02.1080p.HEVC.x265-MeGusta\Last.Seen.2026.S01E02.1080p.HEVC.x265-MeGusta.mkv': 07:02:11.936 Metadata: 07:02:11.936 ENCODER : Lavf62.15.100 07:02:11.936 Duration: 00:52:18.37, start: 0.000000, bitrate: 1938 kb/s 07:02:11.936 Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt709, progressive), 2160x1080 [SAR 1:1 DAR 2:1], Level 150, 23.98 fps, 23.98 tbr, 1k tbn (default) 07:02:11.936 Metadata: 07:02:11.936 ENCODER : Lavc62.30.100 libx265 07:02:11.936 DURATION : 00:52:18.344000000 07:02:11.936 Stream #0:1: Audio: eac3, 48000 Hz, 5.1(side), fltp, 768 kb/s (default) 07:02:11.936 Metadata: 07:02:11.936 DURATION : 00:52:18.368000000 07:02:11.936 Stream #0:2: Subtitle: subrip (default) 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:51:05.524000000 07:02:11.937 Stream #0:3: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:51:19.288000000 07:02:11.937 Stream #0:4: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:5: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:6: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:7: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:51:39.349000000 07:02:11.937 Stream #0:8: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:9: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:10: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:11: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:12: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:13: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:14: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:15: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:51:39.349000000 07:02:11.937 Stream #0:16: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:51:34.845000000 07:02:11.937 Stream #0:17: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:18: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:19: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:20: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:21: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:22: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:09.796000000 07:02:11.937 Stream #0:23: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:17.221000000 07:02:11.937 Stream #0:24: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:25: Subtitle: subrip 07:02:11.937 Metadata: 07:02:11.937 DURATION : 00:52:14.259000000 07:02:11.937 Stream #0:26: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:27: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:28: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:29: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:30: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:31: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:32: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:33: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:34: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:35: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:36: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:37: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:38: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:39: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:40: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:41: Subtitle: subrip 07:02:11.938 Metadata: 07:02:11.938 DURATION : 00:52:14.259000000 07:02:11.938 Stream #0:42: Subtitle: subrip 07:02:11.939 Metadata: 07:02:11.939 DURATION : 00:52:14.259000000 07:02:11.939 Stream #0:43: Subtitle: subrip 07:02:11.939 Metadata: 07:02:11.939 DURATION : 00:52:14.259000000 07:02:11.942 Stream mapping: 07:02:11.942 Stream #0:0 (hevc) -> format:default (graph 0) 07:02:11.942 format:default (graph 0) -> Stream #0:0 (libx264) 07:02:11.942 Stream #0:1 -> #0:1 (copy) 07:02:11.942 Stream #0:2 -> #1:0 (subrip (srt) -> webvtt (native)) 07:02:11.942 Stream #0:0 -> #1:1 (copy) 07:02:11.942 Stream #0:3 -> #2:0 (subrip (srt) -> webvtt (native)) 07:02:11.942 Stream #0:0 -> #2:1 (copy) 07:02:11.942 Stream #0:4 -> #3:0 (subrip (srt) -> webvtt (native)) 07:02:11.942 Stream #0:0 -> #3:1 (copy) 07:02:11.942 Press [q] to stop, [?] for help 07:02:11.942 subtitle_kickoff: call subtitle_resend_current 479656 frame->format: 3 07:02:11.946 subtitle input filter: decoding size 384x288 07:02:11.947 subtitle_kickoff: call subtitle_resend_current 479614 frame->format: 3 07:02:11.949 subtitle input filter: decoding size 384x288 07:02:11.957 subtitle_kickoff: call subtitle_resend_current 479572 frame->format: 3 07:02:11.959 subtitle input filter: decoding size 384x288 07:02:12.235 Output #2, segment, to 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s3_%d.vtt': 07:02:12.236 Metadata: 07:02:12.236 encoder : Lavf59.27.100 07:02:12.236 Stream #2:0: Subtitle: webvtt 07:02:12.236 Metadata: 07:02:12.236 encoder : Lavc59.37.100 webvtt 07:02:12.236 Stream #2:1: Video: hevc (Main 10), yuv420p10le(tv, bt709, progressive), 2160x1080 [SAR 1:1 DAR 2:1], q=2-31, Level 150, 23.98 fps, 23.98 tbr, 23.98 tbn (default) 07:02:12.303 Output #1, segment, to 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s2_%d.vtt': 07:02:12.303 Metadata: 07:02:12.303 encoder : Lavf59.27.100 07:02:12.303 Stream #1:0: Subtitle: webvtt (default) 07:02:12.303 Metadata: 07:02:12.303 encoder : Lavc59.37.100 webvtt 07:02:12.303 Stream #1:1: Video: hevc (Main 10), yuv420p10le(tv, bt709, progressive), 2160x1080 [SAR 1:1 DAR 2:1], q=2-31, Level 150, 23.98 fps, 23.98 tbr, 23.98 tbn (default) 07:02:12.307 Output #3, segment, to 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s4_%d.vtt': 07:02:12.307 Metadata: 07:02:12.307 encoder : Lavf59.27.100 07:02:12.307 Stream #3:0: Subtitle: webvtt 07:02:12.307 Metadata: 07:02:12.307 encoder : Lavc59.37.100 webvtt 07:02:12.307 Stream #3:1: Video: hevc (Main 10), yuv420p10le(tv, bt709, progressive), 2160x1080 [SAR 1:1 DAR 2:1], q=2-31, Level 150, 23.98 fps, 23.98 tbr, 23.98 tbn (default) 07:02:12.363 [libx264 @ 00000239a866dd80] using SAR=1/1 07:02:12.363 [libx264 @ 00000239a866dd80] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2 AVX512 07:02:12.370 [libx264 @ 00000239a866dd80] profile High, level 5.0, 4:2:0, 8-bit 07:02:12.370 [libx264 @ 00000239a866dd80] 264 - core 163 r3060 5db6aa6 - H.264/MPEG-4 AVC codec - Copyleft 2003-2021 - http://www.videolan.org/x264.html - options: cabac=1 ref=1 deblock=1:0:0 analyse=0x3:0 me=hex subme=0 psy=1 psy_rd=1.00:0.00 mixed_ref=0 me_range=4 chroma_me=1 trellis=0 8x8dct=1 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=0 threads=24 lookahead_threads=4 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=1 keyint=72 keyint_min=37 scenecut=0 intra_refresh=0 rc_lookahead=10 rc=crf mbtree=1 crf=23.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 vbv_maxrate=4845 vbv_bufsize=9690 crf_max=0.0 nal_hrd=none filler=0 ip_ratio=1.40 aq=1:1.00 07:02:12.372 Output #0, segment, to 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_%d.ts': 07:02:12.372 Metadata: 07:02:12.372 encoder : Lavf59.27.100 07:02:12.372 Stream #0:0: Video: h264, yuv420p(tv, bt709, progressive), 2160x1080 [SAR 1:1 DAR 2:1], q=2-31, 23.98 fps, 90k tbn 07:02:12.372 Metadata: 07:02:12.372 encoder : Lavc59.37.100 libx264 07:02:12.372 Side data: 07:02:12.372 cpb: bitrate max/min/avg: 4845000/0/0 buffer size: 9690000 vbv_delay: N/A 07:02:12.372 Stream #0:1: Audio: eac3, 48000 Hz, 5.1(side), fltp, 768 kb/s (default) 07:02:12.376 elapsed=00:00:00.41 frame= 1 fps=0.0 q=0.0 q=-1.0 q=-1.0 q=-1.0 size=N/A time=00:00:00.10 bitrate=N/A throttle=off speed=0.245x 07:02:12.864 elapsed=00:00:00.92 frame= 77 fps=0.0 q=28.0 q=-1.0 q=-1.0 q=-1.0 size=N/A time=00:00:03.27 bitrate=N/A throttle=off speed=3.55x 07:02:13.089 [segment @ 00000239a80d01c0] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8.m3u8.tmp' for writing 07:02:13.092 SegmentComplete=video:0 Index=162 Start=0.000000 End=489.030200 Duration=489.030200 offset_pts=0 start_pts=0 Frames=72 filename=0FCCF8_162.ts 07:02:13.092 [segment @ 00000239a80d01c0] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_163.ts.tmp' for writing 07:02:13.197 [segment @ 00000239a810e740] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s3.m3u8.tmp' for writing 07:02:13.200 SegmentComplete=video:1 Index=162 Start=0.000000 End=488.946792 Duration=488.946792 offset_pts=0 start_pts=0 Frames=225 filename=0FCCF8_s3_162.vtt 07:02:13.200 [segment @ 00000239a810e740] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s3_163.vtt.tmp' for writing 07:02:13.201 [segment @ 00000239a810e740] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s3.m3u8.tmp' for writing 07:02:13.203 SegmentComplete=video:1 Index=163 Start=489.071917 End=491.908083 Duration=2.836167 offset_pts=0 start_pts=489071917 Frames=71 filename=0FCCF8_s3_163.vtt 07:02:13.203 [segment @ 00000239a810e740] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s3_164.vtt.tmp' for writing 07:02:13.266 subtitle_kickoff: resend - pts: 492534 07:02:13.266 subtitle_kickoff: call subtitle_resend_current 492544 frame->format: 3 07:02:13.369 elapsed=00:00:01.42 frame= 152 fps=107 q=28.0 q=-1.0 q=-1.0 q=-1.0 size=N/A time=00:00:06.40 bitrate=N/A throttle=off speed=4.49x 07:02:13.567 [segment @ 00000239a80d01c0] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8.m3u8.tmp' for writing 07:02:13.571 SegmentComplete=video:0 Index=163 Start=489.030200 End=492.033200 Duration=3.003000 offset_pts=0 start_pts=489030200 Frames=72 filename=0FCCF8_163.ts 07:02:13.571 [segment @ 00000239a80d01c0] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_164.ts.tmp' for writing 07:02:13.631 [segment @ 00000239a810dec0] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s2.m3u8.tmp' for writing 07:02:13.635 SegmentComplete=video:1 Index=162 Start=0.000000 End=488.946792 Duration=488.946792 offset_pts=0 start_pts=0 Frames=225 filename=0FCCF8_s2_162.vtt 07:02:13.635 [segment @ 00000239a810dec0] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s2_163.vtt.tmp' for writing 07:02:13.636 [segment @ 00000239a810dec0] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s2.m3u8.tmp' for writing 07:02:13.638 SegmentComplete=video:1 Index=163 Start=489.071917 End=491.908083 Duration=2.836167 offset_pts=0 start_pts=489071917 Frames=71 filename=0FCCF8_s2_163.vtt 07:02:13.638 [segment @ 00000239a810dec0] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s2_164.vtt.tmp' for writing 07:02:13.639 [segment @ 00000239a8507e00] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s4.m3u8.tmp' for writing 07:02:13.641 SegmentComplete=video:1 Index=162 Start=0.000000 End=488.946792 Duration=488.946792 offset_pts=0 start_pts=0 Frames=225 filename=0FCCF8_s4_162.vtt 07:02:13.641 [segment @ 00000239a8507e00] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s4_163.vtt.tmp' for writing 07:02:13.641 [segment @ 00000239a8507e00] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s4.m3u8.tmp' for writing 07:02:13.643 SegmentComplete=video:1 Index=163 Start=489.071917 End=491.908083 Duration=2.836167 offset_pts=0 start_pts=489071917 Frames=71 filename=0FCCF8_s4_163.vtt 07:02:13.643 [segment @ 00000239a8507e00] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s4_164.vtt.tmp' for writing 07:02:13.788 [q] command received. Exiting. [segment @ 00000239a80d01c0] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8.m3u8.tmp' for writing SegmentComplete=video:0 Index=164 Start=492.033200 End=494.952778 Duration=2.919578 offset_pts=0 start_pts=492033200 Frames=70 filename=0FCCF8_164.ts [segment @ 00000239a810dec0] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s2.m3u8.tmp' for writing SegmentComplete=video:1 Index=164 Start=492.033208 End=494.911083 Duration=2.877875 offset_pts=0 start_pts=492033208 Frames=72 filename=0FCCF8_s2_164.vtt [segment @ 00000239a810dec0] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s2_165.vtt.tmp' for writing [segment @ 00000239a810dec0] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s2.m3u8.tmp' for writing SegmentComplete=video:1 Index=165 Start=495.036208 End=495.745250 Duration=0.709042 offset_pts=0 start_pts=495036208 Frames=18 filename=0FCCF8_s2_165.vtt [segment @ 00000239a810e740] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s3.m3u8.tmp' for writing SegmentComplete=video:1 Index=164 Start=492.033208 End=494.911083 Duration=2.877875 offset_pts=0 start_pts=492033208 Frames=72 filename=0FCCF8_s3_164.vtt [segment @ 00000239a810e740] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s3_165.vtt.tmp' for writing [segment @ 00000239a810e740] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s3.m3u8.tmp' for writing SegmentComplete=video:1 Index=165 Start=495.036208 End=495.745250 Duration=0.709042 offset_pts=0 start_pts=495036208 Frames=18 filename=0FCCF8_s3_165.vtt [segment @ 00000239a8507e00] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s4.m3u8.tmp' for writing SegmentComplete=video:1 Index=164 Start=492.033208 End=494.911083 Duration=2.877875 offset_pts=0 start_pts=492033208 Frames=72 filename=0FCCF8_s4_164.vtt [segment @ 00000239a8507e00] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s4_165.vtt.tmp' for writing [segment @ 00000239a8507e00] Opening 'C:\Users\admin\AppData\Roaming\Emby-Server\programdata\transcoding-temp\0FCCF8\0FCCF8_s4.m3u8.tmp' for writing SegmentComplete=video:1 Index=165 Start=495.036208 End=495.745250 Duration=0.709042 offset_pts=0 start_pts=495036208 Frames=18 filename=0FCCF8_s4_165.vtt elapsed=00:00:01.90 frame= 214 fps=112 q=-1.0 Lq=-1.0 q=-1.0 q=-1.0 size=N/A time=00:00:08.98 bitrate=N/A throttle=off speed=4.71x video:7775kB audio:1503kB subtitle:0kB other streams:0kB global headers:7kB muxing overhead: unknown [libx264 @ 00000239a866dd80] frame I:3 Avg QP:18.39 size:117147 [libx264 @ 00000239a866dd80] frame P:81 Avg QP:21.04 size: 19167 [libx264 @ 00000239a866dd80] frame B:130 Avg QP:24.11 size: 3049 [libx264 @ 00000239a866dd80] consecutive B-frames: 16.8% 4.7% 5.6% 72.9% [libx264 @ 00000239a866dd80] mb I I16..4: 19.2% 47.2% 33.6% [libx264 @ 00000239a866dd80] mb P I16..4: 13.1% 0.0% 0.0% P16..4: 32.6% 0.0% 0.0% 0.0% 0.0% skip:54.3% [libx264 @ 00000239a866dd80] mb B I16..4: 1.1% 0.0% 0.0% B16..8: 9.3% 0.0% 0.0% direct: 3.2% skip:86.4% L0:39.0% L1:51.5% BI: 9.5% [libx264 @ 00000239a866dd80] 8x8 transform intra:9.4% inter:66.6% [libx264 @ 00000239a866dd80] coded y,uvDC,uvAC intra: 26.3% 58.5% 16.5% inter: 4.3% 7.9% 0.1% [libx264 @ 00000239a866dd80] i16 v,h,dc,p: 43% 20% 13% 24% [libx264 @ 00000239a866dd80] i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 28% 16% 14% 8% 6% 7% 6% 7% 7% [libx264 @ 00000239a866dd80] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 31% 16% 8% 8% 7% 9% 6% 8% 7% [libx264 @ 00000239a866dd80] i8c dc,h,v,p: 35% 20% 31% 14% [libx264 @ 00000239a866dd80] Weighted P-Frames: Y:1.2% UV:0.0% [libx264 @ 00000239a866dd80] kb/s:2061.79 EXIT ======= ExtraData 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---
ebr 16774 Posted 4 hours ago Posted 4 hours ago Hi. Do all the problem items have 40+ subtitle tracks? Can you please reproduce the problem and then follow the instructions to send a log from the app?
almighty0 0 Posted 1 hour ago Author Posted 1 hour ago (edited) Hi Ebr, Many thanks for your response I'm not sure on the number of subtitles. How you you tell if the subtitle tracks exceed 40.....was that in my send log? I've removed all automatic subtitles downloads but the issue still persists. I have sent logs from app. Please see below Exactly what you were doing and what happened. Include the name of whatever you played if it is a playback problem I was playing the file Last.Seen.2026.S01E01.1080p.HEVC.x265-MeGusta.mkv. It gave a continuing circle for a few seconds and eventually said "Too Many Errors" "Giving Up" The time you sent the log (in Eastern Time please - UTC -5) The time I sent log was approximately 13:45 Eastern Time The name of the Emby user on the local server that was logged in at the time The Emby user logged in at the time was Dermodys Many thanks Edited 1 hour ago by almighty0
ebr 16774 Posted 39 minutes ago Posted 39 minutes ago Exactly what Fire device is this? We're trying to play something it doesn't support. format_supported=NO_EXCEEDS_CAPABILITIES However, we do re-try through transcoding but it looks like you stopped playback before that process was finished - at least in this log.
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