I can't log in

[BaldyHaggis 0]

the email address and password for my new emby account doesn't seem to work. I tried to reset my password but got a error message that my account is locked. Any help out there? 

[ebr 16765]

Hi.  You are logged in here.  Exactly where are you having trouble logging in?

@Abobader

[BaldyHaggis 0]

logging into the media server. I signed up to premium, got the product code and then restarted my MAC and since then I can't get back into the server dashboard 

[Abobader 3516]

Hi,

Best to provide the emby server log so the dev's can see what the proble.

[BaldyHaggis 0]

Newbie, so going to make basic mistakes. I was looking to sign into the Server, but got confused that the server download opens a web page, not an application. So once I clicked on that I was able to access.